Test Centre Administrator (Exeter, UK) (24978)
Role details
Job location
Tech stack
Job description
This is a truly exciting opportunity as you'll be responsible for supporting many different types of interesting and unique test-taking candidates visiting our Pearson VUE Test Centre's to complete one of our exams/tests. The Test Centre Administrator is responsible for providing secure exam/test delivery whilst offering exceptional customer service in a comfortable, friendly environment., In this important position, you will be required to:
- Welcome, greet and check-in customers/test-taking candidates.
- Comply with all exams testing security and procedures and follow company policies using careful judgment.
- Verify customer/candidate personal identification documents and explain the exam testing process/rules.
- Proctor / invigilate candidates while they are completing their exam/test.
- Troubleshoot with internal departments, such as our IT department, to fix any technical issues in the Test Centre.
- Some housekeeping duties such as vacuuming floors and sanitizing keyboards/workstations as necessary.
This is a fantastic opportunity for you to gain experience working with our diverse professional teams, ensuring the candidate's experience is a positive one. Our ideal applicant will be a true team player with the availability to work a variety of shifts any day Monday through Sunday. Test Centre's are open early in the morning, late at night and weekends, therefore we require a colleague who is flexible.
Requirements
This is a wonderful opportunity for you to help people during a very important event in their lives whilst protecting our Pearson VUE exams/test process, therefore we are looking for a friendly and professional team-player with school qualifications in English and Math's. It would be an advantage to have some experience of working with Microsoft Office (Word, Excel, and Outlook).
You must be flexible to work different days and times and comfortable in a quiet testing environment, with excellent attention to detail, monitoring restricted behaviors and notice of details from a distance. You should be able to sit for long periods of time and escort candidates to and from the exam/testing room.
Benefits & conditions
- You will be required to work a minimum of 8.25 hours per week.
- Test Centre Administrator required for Exeter Test Centre covering a variety of shifts. The Test Centre is open from 7:30am to 4:15pm Monday to Wednesday, 10:30am to 7:15pm Thursday and 7:30am to 12:15pm alternate Saturdays.
- The pay rate is £ 13.60 per /hour, paid to you at the end of every month.