IT Service Technician

Hemmersbach is seeking a customer-focused Field Technician to deliver onsite and remote IT support for enterprise and consumer clients. The role includes installing, upgrading, repairing, and maintaining PCs, printers, servers, and data center equipment. The ideal candidate has experience with hardware support, networking, and HP server environments, and provides high-quality customer service while representing the company at client sites., * Provide technical support for PCs, printers, servers, and data center equipment

• Communicate professionally with clients and ensure satisfaction
• Install, upgrade, and repair IT hardware and infrastructure
• Collaborate with dispatch, engineers, and project teams
• Troubleshoot hardware, software, and network issues
• Support HP servers and enterprise environments
• Track inventory and provide service updates

• Minimum of 2-3 years of experience in IT support, including printers, servers, data centers, or enterprise-level projects
• Experience troubleshooting hardware, software, and networking issues
• Willingness to commute long distances between customer sites
• Valid driver's license
• Availability to support rotational schedules or on-call coverage when required
• Experience supporting HP servers or enterprise infrastructure preferred
• Performing equipment installations, upgrades, and repairs for clients' desktops, laptops, RPOS. and printers.

Pulled from the full job description

• Health insurance
• Vision insurance
• Dental insurance
• Flexible spending account
• Life insurance
• Disability insurance, * Health/ Medical insurance
• Life insurance
• Disability Insurance
• Dental insurance
• Flexible spending account FSA
• Internal career development program
• Car Allowance/ KM Allowance
• Vision Insurance, * This role is an Hourly Non- Exempt position with a targeted hourly range of $24.04 - $26.44USD, based on experience and skillsets.

Hemmersbach provides IT infrastructure services in more than 190 countries with 50 own subsidiaries. We deliver exclusively for the leading companies in the IT industry. We go the extra mile - we not only simply enthuse our customers, but also make the world a better place: 20% of our profits go into our Direct Actions Hemmersbach Rhino Force and Hemmersbach Kids' Family. That's why Hemmersbach is The Social Purpose IT Company.