DevOps Engineer

• As a Sr. DevOps Engineer at OpenGov, you'll build best-in-class multi-tenant SaaS solutions that enable efficiency, transparency, and accountability within government agencies
• You'll be a key member of our engineering team, building software, delivering new cloud infrastructure, and automating CI/CD processes in a fast-paced, agile environment using modern technologies, including GitHub Actions, Terraform, Kubernetes, Azure/AWS, ArgoCD, and Grafanain in an AI first engineering culture
• Collaborate across the organization to understand and translate business priorities into shipped features delivering customer success
• Generate clean, efficient, and well-documented software following industry best practices
• Architect, deploy, and maintain a highly available and scalable multi-tenant SaaS environment in AWS
• Implement and manage infrastructure as code using tools such as Terraform or CloudFormation
• Optimize AWS services for cost-efficiency, performance, and reliability
• Ensure high reliability and disaster recovery readiness across all AWS services
• Enforce security policies, procedures, and standards to protect sensitive data
• Implement best practices for securing AWS resources, including VPC configurations, IAM roles, security groups, and network ACLs
• Work with compliance teams to ensure adherence to regulations and industry standards such as SOC2 and StateRamp
• Design, build, and maintain robust CI/CD pipelines using tools like Jenkins, GitHub Actions, or CircleCI
• Facilitate seamless integration and continuous deployment processes to ensure rapid and reliable delivery of new features and patches
• Set up and manage comprehensive monitoring and alerting systems using tools like CloudWatch, Prometheus, or Grafana
• Develop and implement incident response protocols; lead incident investigations and post-mortems
• Provide mentorship and training to junior engineers, fostering a culture of continuous learning and improvement
• Collaborate with cross-functional teams to define technical requirements and deliver high-quality solutions

Teaching and mentoring Communication skills Incident response Regulatory compliance Collaboration and teamwork, * Thrives in a fast-paced, high-growth, ambiguous environment

• Expertise in CI/CD tools like Jenkins, GitHub Actions, CircleCI, or equivalent
• Proven track record in designing and managing AWS infrastructure for SaaS applications
• In-depth understanding of cloud security practices, including encryption, identity and access management (IAM), and network security
• 7+ years of experience in software engineering with a deep focus on cloud operations, security, and DevOps
• Strong problem-solving skills with a proactive approach to identifying issues and delivering solutions
• Excellent communication skills with the ability to collaborate effectively across various teams
• Bachelor's or Master's degree in Computer Science, Engineering, or a related field
• 2+ years of running Kubernetes at scale and in production on public clouds
• Advanced skills in monitoring and logging tools such as CloudWatch, Prometheus, or Grafana
• Extensive experience with infrastructure as code tools such as Terraform or CloudFormation
• Experience working across the stack (frontend + backend) and comfort shipping features end-to-end
• Demonstrated experience in working with customers to improve product experiences
• Strong knowledge of AWS services, including EC2, RDS, S3, VPC, IAM, and Lambda, among others
• Proficiency in at least one modern programming language (e.g., Python, Java, Go, or Ruby)
• Experience building with AI-driven UX, agents, and workflow automation (direct ML experience not required)

• Work from anywhere
• Unlimited vacation
• Mission-driven colleagues
• World-class healthcare
• Professional development