IT Analyst
Role details
Job location
Tech stack
Job description
Provide daily end-user support, including troubleshooting hardware, software, and networking issues. Administer and maintain Microsoft Active Directory (users, groups, computers). Manage phone systems, badge access provisioning, and A/V conferencing tools. Coordinate incident and trouble response using ServiceNow ITSM platform. Install, configure, and support company-approved software, including: Microsoft Office Suite, Teams, OneDrive, SharePoint AutoCAD, Adobe Suite, Syncplicity, Teamcenter/CATIA Provide mobile device support, including Microsoft Authenticator and mobile Office apps. Troubleshoot and support wired/wireless networks, DHCP, VLANs, and IPAM. Support multifunction printer/copier units. Maintain and diagnose physical datacenter components such as routers, switches, firewalls, servers, UPS systems, storage arrays, and environmental sensors. Apply Windows Updates, manage security patches, and handle image deployment. Maintain backup and recovery processes and technologies. Occasional travel to other sites may be required ( 10%), The Demand Planning Analyst is responsible for developing, maintaining, and optimizing stocking policies for service parts across the supply chain network. This role focuses on inv…
- 22 hours ago
Requirements
Core Platforms: Microsoft Active Directory, Microsoft 365 (Office, Teams, OneDrive, SharePoint) Systems Management: Image Deployment, Patch Management, Windows Updates Networking: DNS, DHCP, VLAN, IPAM, Cisco Meraki Virtualization: VMware vCenter and ESXi Monitoring & Remote Tools: SolarWinds, Endpoint Protection, ServiceNow Hardware Support: Printers/Copiers, servers, networking and A/V equipment Backup & Disaster Recovery: Experience with enterprise-grade solutions Mobile Device Support: iOS/Android mobile Office suite and multilayer security tools, Associate's or Bachelor's Degree in Information Technology or related field preferred, High School Diploma or GED required. 3+ years of experience in IT support or infrastructure-related role. Relevant certifications (MCSA, CompTIA, Cisco, VMware, etc.) are a plus. Ability to work onsite Monday through Friday at the Lake Orion Plant