IT Analyst

Piston Automotive
Auburn Hills, United States of America
15 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Auburn Hills, United States of America

Tech stack

Microsoft Windows
AutoCAD
Microsoft Active Directory
Adobe Creative Cloud
Android
User Authentication
Computer Aided Three-Dimensional Interactive Application (CATIA)
Dynamic Host Configuration Protocol
Desktop Computing
DNS
VMware ESX Servers
Network Troubleshooting
Microsoft Office
Office Suite
Service Pack
SharePoint
Virtual Local Area Networks
Backup and Restore
Wireless Networks
Network Routers
Firewalls (Computer Science)
Information Technology
SolarWinds (Software)
Vcenter
Patch Management
Network Server
Cisco networks
ServiceNow
VMware
Teamcenter (Software)

Job description

Provide daily end-user support, including troubleshooting hardware, software, and networking issues. Administer and maintain Microsoft Active Directory (users, groups, computers). Manage phone systems, badge access provisioning, and A/V conferencing tools. Coordinate incident and trouble response using ServiceNow ITSM platform. Install, configure, and support company-approved software, including: Microsoft Office Suite, Teams, OneDrive, SharePoint AutoCAD, Adobe Suite, Syncplicity, Teamcenter/CATIA Provide mobile device support, including Microsoft Authenticator and mobile Office apps. Troubleshoot and support wired/wireless networks, DHCP, VLANs, and IPAM. Support multifunction printer/copier units. Maintain and diagnose physical datacenter components such as routers, switches, firewalls, servers, UPS systems, storage arrays, and environmental sensors. Apply Windows Updates, manage security patches, and handle image deployment. Maintain backup and recovery processes and technologies. Occasional travel to other sites may be required ( 10%), The Demand Planning Analyst is responsible for developing, maintaining, and optimizing stocking policies for service parts across the supply chain network. This role focuses on inv…

  • 22 hours ago

Requirements

Core Platforms: Microsoft Active Directory, Microsoft 365 (Office, Teams, OneDrive, SharePoint) Systems Management: Image Deployment, Patch Management, Windows Updates Networking: DNS, DHCP, VLAN, IPAM, Cisco Meraki Virtualization: VMware vCenter and ESXi Monitoring & Remote Tools: SolarWinds, Endpoint Protection, ServiceNow Hardware Support: Printers/Copiers, servers, networking and A/V equipment Backup & Disaster Recovery: Experience with enterprise-grade solutions Mobile Device Support: iOS/Android mobile Office suite and multilayer security tools, Associate's or Bachelor's Degree in Information Technology or related field preferred, High School Diploma or GED required. 3+ years of experience in IT support or infrastructure-related role. Relevant certifications (MCSA, CompTIA, Cisco, VMware, etc.) are a plus. Ability to work onsite Monday through Friday at the Lake Orion Plant

About the company

Piston Automotive, part of the Piston Group family of companies, is an equal opportunity employer, dedicated to fostering a diverse and inclusive workplace that values the unique contributions of every employee. We encourage all candidates to apply for positions that match their skills and capabilities, ensuring equal consideration without discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. For any questions regarding job opportunities or the application process, please reach out to us at . We are committed to providing accommodations for individuals with disabilities during the job search and application process, reinforcing our commitment to inclusivity for all job seekers

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