Business Systems Manager

The City of Fremont is seeking an experiencedand collaborative technology leader to serve as Business Systems Manager within the Information Technology Services Department. This position plays a critical role in supporting the City's enterprise business applications portfolio and partnering with departments across the organization to identify, develop, and implement technology solutions that improve operational effectiveness and service delivery., * Software Development & Programming: Understanding of the software development lifecycle, coding practices, and maintaining complex applications.

• Database Design: Relational database structure, file organization, and data modeling.
• Statistical Methods & Business/Public Administration Practices: Knowledge helpful for analysis, reporting, and organizational operations.
• Organizational Design & Development: Structuring teams, departments, and work processes for effectiveness.
• Leadership & Team Dynamics: Motivating teams, managing conflict, building consensus, and facilitating meetings.

If you enjoy solving complex business challenges, leading technology initiatives, and leveraging technology to improve services for both employees and the community, this may be the opportunity for you. HOW TO APPLY This recruitment will remain open until filled; however, the FIRST REVIEW of applications will take place on Monday, August 3, 2026, at 12:00 PM (noon) PST . This recruitment may close without notice after this date, so interested candidates are encouraged to apply immediately. To be considered for this outstanding employment opportunity, please complete an application online by clicking "Apply" just above this box.

Applicants will be notified electronically via Government Jobs as to their status in the selection process. Please review your settings in government jobs to ensure that you receive all updates regarding your status in the recruitment., Under general direction, plans, organizes and directs information technology for all business software systems for the City; manages design and development teams in performing systems programming and analysis; and serves as a member of the department's management team. Class Characteristics This is a single position, division-head level classification in the Department of Information Technology Services, with responsibility for planning, selection, installation, implementation, enhancement, maintenance, and ongoing support of all business software program and related peripherals. This classification is distinguished from the department head in that the latter is responsible for planning, organizing and directing information technology for the city including computer systems and networks, telecommunications, and telephone services. The Business Systems Manager receives administrative direction from the Chief Technology Officer and exercises direct supervision over professional and technical staff.

Essential Functions

• Supervises and participates in the analysis and development of major business applications; ensures the effective and efficient operation and maintenance of the applications.
• Confers with user department staff on converting specific business processes or operations to appropriate technology solutions; conducts feasibility studies.
• Reduces design projects into component analysis tasks; prepares time estimates and progress reports; prepares final systems design and documentation necessary for programming.
• Develops and maintains complex software programs.
• Evaluates, tests and revises vendor supplied software and hardware products; negotiates and confers with representatives of hardware and software vendors.
• Establishes project management guidelines and control methods and standards.
• Enforces procedures for controlling work flow and data integrity.
• Performs or oversees performance of disaster recovery as necessary for applications.
• Develops specifications for software necessary to support applications.
• Advises management of the capabilities and limitations of hardware and software.
• Assists in publishing and maintaining standards for computer hardware and software utilization.
• Serves as technical advisor to executive management and City staff in the resolution of technical problems.
• Determines necessity for the provision of outside consulting services.
• Manages project and division budgets and resources.
• Assists in the development and monitoring of the department budget, goals and objectives, and work plan.
• Ensures compliance with legislative, regulatory and judicial mandates, regulations and professional standards.
• Establishes division policies and procedures.
• Participates in the selection of staff; plans, assigns, schedules and evaluates the work of assigned staff; develops and implements performance standards; coordinates and implements discipline when necessary.

• Personnel Management: Principles and practices related to supervising, evaluating, training, and developing staff.
• Public Sector Budgeting: How budgets are prepared, managed, and monitored in government environments., Knowledge, Skills and Abilities Knowledge of: Personnel management principles and practices; project management techniques; principles and practices of budget management in the public sector; methods and techniques of systems and procedures analyses, application software development, computer programming, systems scheduling/utilization, information technology procedures and controls; relational database design and file structure; statistical methods, business and public administration practices; potentials and limitations of information technology equipment; principles and practices of management, supervision, and training; group dynamics; managing meetings; organizational design and development; principles and practices of leadership, motivation, team building and conflict resolution; principles and practices of organizational analysis.

Ability to: Identify and conceptualize information needs, work flow sequences; develop programs optimizing computer use within system design constraints; prepare and present comprehensive and clear reports and recommendations regarding complex technical issues; ensure completion of projects in a timely manner; analyze data and/or problems, identify potential solutions, project consequences of proposed actions, and implement recommendations; prepare narrative, statistical and technical reports; analyze existing systems, processes, and procedures and modify/develop changes as necessary; plan, organize, and prioritize work assignments; make formal and informal presentations; supervise, train, and evaluate personnel; effectively delegate responsibility to others; gain cooperation through discussion and persuasion; communicate clearly and concisely, both orally and in writing; establish and maintain effective working relationships with those contacted in the course of work.

Incumbents must possess the physical and mental capacity to work under the conditions described in this document and to perform the essential functions of their assigned position.

Education/Experience

Any combination of education and/or experience that has provided the knowledge, skills and abilities necessary to satisfactory job performance would be qualifying. A typical way to obtain the required knowledge, skills, and abilities would be: possession of a Bachelor's degree from an accredited college or university in information systems, computer sciences, public or business administration or a related field and five (5) years of progressively responsible experience in systems analysis or programming and coding of applications in the public sector, two (2) years of which involved supervision and management.

Possession of a Master's degree is desirable. Licenses/Certificates/Special Requirements

This classification requires the ability to travel independently within and outside of City limits. Possession of a valid California Class C driver's license is required. Failure to maintain this license will result in discipline up to and including termination. Physical and Environmental Demands, Works indoors, works outdoors to meetings, exposure to extreme hot or cold temperature outdoors only, using computer monitor, works around others, works alone, works with others.

Walking: Occasional Standing: Occasional Bending (neck): Occasional Bending (waist): Occasional Squatting: Rare Climbing: Rare Kneeling: Rare Crawling: Rare Jumping: Rare Balancing: Rare Twisting (neck): Occasional Twisting (waist): Occasional Grasp - light (dominant hand): Occasional Grasp - light (non-dominant): Occasional Grasp - firm (dominant hand): Rare Grasp - firm (non-dominant): Rare Fine manipulation (dominant): Frequent to Constant (keyboard) Fine manipulation (non-dominant): Frequent Reach - at/below shoulder: Occasional to Frequent (keyboard, mouse, desk items) Reach - above shoulder level: Rare

Push/pull: Up to 10 lbs. Rare (door/drawer) 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never

Lifting: Up to 10 lbs. Occasional (papers, desk items) 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never

Carrying: Up to 10 lbs. Occasional 11 to 25 lbs. Never 26 to 50 lbs. Never 51 to 75 lbs. Never 76 to 100 lbs. Never Over 100 lbs. Never

Coordination: Eye-hand: Required Eye-hand-foot: Not required Driving: Required

Vision: Acuity, near: Required (when driving) Acuity, far: Required Depth perception: Required Accommodation: Required Color vision: Required Field of vision: Required

Centrally located and serving as the eastern anchor of the Bay Area and Silicon Valley, the City of Fremont prides itself on being a vibrant and strategically urban community. Fremont is an ethnically and culturally diverse city of approximately 235,439 people with an area of 92 square miles, making it the fourth most populous city in the San Francisco Bay Area and the 15th largest City in California. Originally an agricultural area comprised of five small towns, Fremont has developed into a technological and advanced manufacturing power base that captures metropolitan living at its best. Fremont boasts over 42 million square feet of office, R&D, manufacturing, and warehouse building space. It is home to over 1,200 innovative high tech, life science, and clean technology firms including Tesla Motors, Lam Research, Thermo Fisher Scientific, Boehringer Ingelheim, and Facebook, among many others. The City's Innovation District is known as the hottest new address for start-ups. Over the last two years, companies in Fremont received more than $400 million in venture funding according to PitchBook Data. Fremont residents enjoy a moderate climate, high rates of home ownership and educational achievement, a nationally recognized and highly rated public school system, and low crime and unemployment rates. With so much to offer, it's no surprise that Fremont is frequently recognized as an ideal place to live and work. The Organization The City of Fremont is a full-service general law city operating under a Council-Manager form of government that combines the civic leadership of elected officials with the managerial experience of an appointed City Manager. Policy-making and legislative authority are vested in a seven-member city council. Six Councilmembers are elected on a by-district basis, with the Mayor separately elected to a four-year term by a citywide vote. The City Council appoints the City Manager and City Attorney. The City Manager is responsible for implementing City Council policy and administering the day-to-day operations and affairs of the City in a businesslike and prudent manner. The City Attorney serves as chief legal advisor to the City, providing transactional and litigation services to the City, as represented by the City Council, City advisory bodies, and City departments. The City of Fremont is an organization of approximately 995 full-time dedicated employees and supported by a FY 2022-23 General Fund budget of $249.3 million. City operations are organized into the following departments: City Manager's Office, City Attorney's Office, Community Development, Community Services, Economic Development, Finance, Fire, Human Resources, Human Services, Information Technology Services, Police, and Public Works.