Career Outcomes and Decision Support Analyst

EEO Policy Statement The University of Georgia is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to age, color, disability, genetic information, national origin, race, religion, sex, or veteran status or other protected status. Persons needing accommodations or assistance with the accessibility of materials related to this search are encouraged to contact Central HR (hrweb@uga.edu). USG Core Values Statement The University System of Georgia is comprised of our 25 institutions of higher education and learning, as well the System Office. Our USG Statement of Core Values are Integrity, Excellence, Accountability, and Respect. These values serve as the foundation for all that we do as an organization, and each USG community member is responsible for demonstrating and upholding these standards. More details on the USG Statement of Core Values and Code of Conduct are available in USG Board Policy 08.02.18.01.02., This position is responsible for supporting and advancing the University of Georgia Career Center's career outcomes initiative through data analytics, reporting, technology systems management, and digital solutions. Reporting to the Associate Director of Data Science & Technology, the position provides leadership in the collection, validation, analysis, visualization, and reporting of career outcomes and student engagement data. The role also supports the Career Center's technology infrastructure through the development and maintenance of web-based tools, data visualization resources, and technology systems that improve operational efficiency and decision-making., * Through open, honest, and respectful communication, all staff, supervisors, and colleagues of the Division of Development & Alumni Relations are expected to interact with fairness, compassion, and decency. All employees will be held accountable for meeting the expectation of promoting a stable, productive, and healthy work environment.

• Adherence to CASE standards and commonly accepted industry standards relating to fundraising reporting are expected of all fundraisers. All fundraisers will be held accountable for meeting this expectation.

Physical Demands

• Work evenings and weekends as necessary
• Work in a standard office environment
• Travel in and out of state as necessary
• Sit and work at a computer workstation for extended periods of time
• Work using electronic mail, video/remote meeting applications, telephone, face-to-face discussions, paper form correspondence
• Communicate effectively in writing, speaking, and listening
• Organize and establish priorities; Remember detail; multi-task
• Lift and/or move up to 25 pounds
• Walk, stand, stoop, lift, kneel, climb

Is driving a responsibility of this position? No Is this a Position of Trust? Yes Does this position have operation, access, or control of financial resources? No Does this position require a P-Card? No Is having a P-Card an essential function of this position? No Does this position have direct interaction or care of children under the age of 18 or direct patient care? No Does this position have Security Access (e.g., public safety, IT security, personnel records, patient records, or access to chemicals and medications) Yes Credit and P-Card policy Be advised a credit check will be required for all positions with financial responsibilities. For additional information about the credit check criteria, visit the UGA Credit Background Check website. Background Investigation Policy Offers of employment are contingent upon completion of a background investigation including, a criminal background check demonstrating your eligibility for employment with the University of Georgia; confirmation of the credentials and employment history reflected in your application materials (including reference checks) as they relate to the job-based requirements of the position applied for; and, if applicable, a satisfactory credit check. You may also be subject to a pre-employment drug test for positions with high-risk responsibilities, if applicable. Please visit the UGA Background Check website., Career Outcomes Initiative

• Assist with planning, implementation, and continuous improvement of the Career Outcomes Initiative.
• Collect, combine, normalize, validate, and analyze career outcomes and student engagement data from multiple internal and external sources.
• Develop dashboards, reports, predictive analytics tools, and data visualizations to support strategic decision-making, operational planning, and institutional reporting.
• Utilize and support enterprise analytics and reporting platforms including Qualtrics, QuestionPro, Handshake, Steppingblocks, Power BI, Microsoft Fabric, Microsoft SQL Server Suite (SSMS, SSAS, SSIS), and other related technology systems.
• Support survey development, administration, automation, and optimization, including predictive analytics and data collection strategies designed to improve knowledge rates and reporting outcomes.
• Monitor knowledge rates and data quality throughout the year and implement strategies to improve outcomes reporting and data integrity.
• Collaborate with academic colleges, campus partners, and external organizations to expand participation and improve data collection efforts.
• Provide reporting and data support for institutional initiatives, benchmarking projects, accreditation processes, and national surveys.
• Utilize data visualization and reporting tools to communicate complex information in accessible and actionable formats for a wide range of stakeholders.

Percentage of time 55, Technology Systems, Web Development, and Data Infrastructure

• Develop, maintain, and enhance web-based tools, applications, and digital resources that support Career Center operations and analytics.
• Support and maintain Career Center websites, databases, and data systems with an emphasis on usability, accessibility, and functionality.
• Ensure compliance with university digital accessibility, security, and authentication standards.
• Monitor and analyze website and application usage statistics to support continuous improvement.
• Collaborate with DAR IT and EITS to support technology infrastructure, system integrations, and security protocols.
• Research, evaluate, and recommend emerging technologies that improve analytics, communication, and operational efficiency.
• Provide support for Career Center technology systems, hardware, software, and event-related technology needs.
• Assist with technology setup and troubleshooting for Career Center events, programs, and presentations.
• Maintain technology documentation, inventories, and data dictionaries as appropriate.

Percentage of time 25, Student Team Leadership and Project Coordination

• Hire, train, supervise, and evaluate student employees supporting data collection and analytics initiatives.
• Coordinate student work assignments, schedules, training, and performance expectations.
• Facilitate regular team meetings focused on project progress, accountability, and professional development.
• Support Career Development Leadership initiatives and experiential learning opportunities for student staff.

Percentage of time 15, Handshake and Data Systems Administration

• Serve as liaison with the Registrar's Office to obtain and process student data used for Handshake and career outcomes reporting.
• Manage student record imports, data normalization, duplicate resolution, and system updates within Handshake.
• Generate ad hoc reports and engagement analytics for Career Center staff and leadership.
• Support event data tracking, attendance uploads, and related reporting functions.

Bachelor's degree in a related field or equivalent and 2 years of professional experience, * Bachelor's degree in data analytics, statistics, information systems, computer science, business analytics, or a related field, or an equivalent combination of education and experience.

• Proficiency with modern analytics, data integration, and visualization platforms (e.g., Power BI, Microsoft Fabric, SQL Server suite, or comparable tools), including experience developing dashboards, operational reports, and ad hoc analyses that support leadership decision-making.

• Strong understanding of data visualization best practices and the ability to communicate complex information through clear, effective storytelling for executive and public audiences.

• Working knowledge of advanced analytics techniques, such as predictive modeling, and exposure to applied AI in business or educational contexts.

• Experience integrating and managing data from multiple sources, including survey platforms (e.g., Qualtrics, QuestionPro), CRM or career management systems (e.g., Handshake), and external datasets, as well as supporting cloud-based analytics, automation, and real-time reporting solutions.

• Strong understanding of data governance, privacy (e.g., FERPA), and digital accessibility standards (e.g., WCAG/ADA) within higher education environments.

• Working familiarity with web development concepts, including CMS platforms, responsive design principles, version control (e.g., Git), and API integrations., The position collaborates extensively with campus and external stakeholders, including the Office of Institutional Research, Development & Alumni Relations Information Technology (DAR IT), Enterprise Information Technology Services (EITS), academic units, and national organizations such as NACE and the Data Analytics in Career Services (DACS) consortium. The individual in this role must possess strong analytical and technical capabilities, excellent project management and communication skills, and the ability to translate complex data into actionable insights and user-friendly reporting tools. Knowledge, Skills, Abilities and/or Competencies

• Knowledge of data collection methodologies, data management practices, and reporting standards

• Knowledge of data analysis techniques, statistical concepts, and data visualization tools

• Ability to manage and supervise staff, including training and coordinating student workers

• Ability to analyze complex datasets and translate findings into clear, actionable reports and presentations

• Knowledge of Web Accessibility (as specified by Sec 508 of the U.S. Rehabilitation Act of 1973, and the Web Content Accessibility Guidelines developed by the World Wide Web Consortium)

• Knowledge of HTML and CSS

• Knowledge of web authoring, development, and publishing tools

• Ability to work both independently and collaboratively

Chartered by the state of Georgia in 1785, the University of Georgia is the birthplace of public higher education in America and is the state's flagship university (https://www.uga.edu/). The proof is in our more than 240 years of academic and professional achievements and our continual commitment to higher education. UGA is currently ranked among the top 20 public universities in U.S. News & World Report. The University's main campus is located in Athens, approximately 65 miles northeast of Atlanta, with extended campuses in Atlanta, Griffin, Gwinnett, and Tifton. UGA employs approximately 3,100 faculty and more than 7,700 full-time staff. The University's enrollment exceeds 41,000 students including over 31,000 undergraduates and over 10,000 graduate and professional students. Academic programs reside in 19 schools and colleges, including our newly established School of Medicine. About the College/Unit/Department Division of Development and Alumni Relations The Division of Development and Alumni Relations at the University of Georgia advances the goals, objectives, and priorities of the university by generating private financial support, building, and maintaining relationships with alumni and donors, and assisting students with career development opportunities. Career Center The University of Georgia Career Center is the provider of centralized career services to undergraduate, graduate students, and alumni at The University of Georgia. Career Center staff work collaboratively with faculty and staff of all departments to enhance the career success of University of Georgia students/alumni. Several of the "nuts & bolts" services the UGA Career Center provides to its students include career counseling, job search training, and opportunities to connect with employers. The Career Center also serves as a corporate gateway to the University by helping employers meet key faculty/staff, understand culture and curriculum, and successfully recruit UGA students and alumni. A broad group of corporate, government, and nonprofit employers recruit at The University of Georgia, and the Career Center facilitates this process through career fairs, on-campus interviews, and a variety of recruiting and educational programs and events.