NOC Systems Administrator, Linux

*This position is onsite at our office in Tysons, VA with a varied shift schedule (days/evenings) and travel up to 25% of the time. Your schedule will be 4/10-hour days per week.

We are looking for a NOC Systems Administrator who thrives in a culture of autonomy and high-impact problem solving. You won't just be "watching screens" you will be the first line of defense for our infrastructure, supporting our 24/7 Network Operations Center (NOC)

If you are looking for a team with a growth mindset that resources you with the technology and training you need to succeed, this is your home. You will join a team that values fun banter, intellectual stimulation, and the freedom to do your job well.

What you will do:

• Take ownership of the infrastructure monitoring systems; ensure 100% visibility on system health and accurately categorize alerts to reduce noise and focus on critical events.
• Demonstrate the ability to independently triage and mitigate system issues, escalating only the most complex events according to operational policies.
• Execute routine patching cycles for servers and infrastructure, ensuring compliance with organizational security standards and minimizing downtime.
• Diagnose and repair faulty hardware within defined SLAs and maintain strict configuration management standards across Linux and Microsoft environments.
• Provide high-touch support ensuring customer needs are met with professionalism and technical accuracy.
• Design, document, and continuously improve Standard Operating Procedures (SOPs) to support operational excellence.

What you will accomplish within the fist six months on the job:

• Complete NOC Watch Stander training: Finish the roughly 2-month training program, including the comprehensive checklist of daily operational activities.
• Master the toolkit: Become fully proficient in NOC tools, monitoring systems, and escalation policies (Zabbix, Splunk, Element Messenger, etc.).
• Build the knowledge base: Create, update, or improve SOPs, runbooks, or knowledge base articles within Confluence.

Must Haves:

• Must possess an Active Secret Security Clearance.
• Proven experience in a "help desk," NOC, or IT operations environment.
• Strong critical thinking skills with the ability to communicate technical issues clearly to non-technical stakeholders.
• Fundamental exposure to Linux operating systems, specifically Ubuntu or CentOS.

Nice to Haves:

• Hands-on experience with RHEL, CentOS, or Ubuntu.
• Experience managing Microsoft Server environments.
• Familiarity with VMware, Proxmox, or KVM.
• Knowledge of switching, routing, firewalls, and VPNs.
• Familiarity with Android MDM and working in secure/classified environments.
• Familiarity with Ansible, GitLab, and AWX., * Must be able to remain in a stationary position 50% of the time. The person in this position needs to occasionally move about inside the office
• Constantly work with computers and other information technology equipment
• The ability to communicate information and ideas in a classroom style format, may stand at a podium for long periods of time

• Innovative Environment: Work in a setting where your ideas and expertise are valued.
• Collaborative Culture: Be part of a team that supports each other and works toward shared goals.
• Career Growth: Opportunities for professional development and career advancement.

Here are some Perks!

• Flexible PTO + holidays
• Generous 401k match benefit up to 10%, with an automatic 3% safe harbor contribution and additional matching based on employee contributions.
• Medical (HSA & PPO Plans Available), dental, vision, disability, and life insurance
• Employer Contribution to Health Savings Account (HSA)
• Learning & Development opportunities
• Professional coaching services
• Get the technology you want to do your job
• We have free daily snacks & drinks

We were early to the fight against Ubiquitous Technical Surveillance, and we've been pushing the edge ever since., You'll work on high-impact, technically challenging problems alongside a team that values teamwork over competition. Veilant offers a solid work-life balance and flexible remote work options. At Veilant, you'll work with the most talented software developers, systems engineers, and subject matter experts, building tools and systems that make a real difference.