Network Engineer
Role details
Job location
Tech stack
Job description
We are seeking a Senior Network Engineer to serve as the primary owner of our network infrastructure and end user support. This role ensures secure, reliable, and high-performing connectivity across all environments while owning delivery of help desk services. This is a senior individual contributor role serving as the primary escalation point for infrastructure and network issues, with ownership of Microsoft M365 and Microsoft Azure connectivity, identity-integrated access, and overall user experience. Why Work at FEG? / About the Company FEG is an independently owned advisory firm that provides investment consulting, outsourced chief investment officer (OCIO), and research services to predominantly institutional clients^1, such as university endowments, private and public foundations, religious organizations, healthcare institutions, corporate retirement plans, and select family offices. Founded in 1988, FEG has served communities both directly and by helping our clients fulfill their missions, for over 37 years. FEG employs 140+ professionals across offices in Cincinnati, Ohio, Dallas, Texas, and Indianapolis, Indiana, with approximately $99.4 billion^2 in client assets under advisement. What You'll Do / Position Responsibilities Network Architecture & Infrastructure Ownership
- Own the design, implementation, and lifecycle of enterprise network infrastructure (LAN/WAN, VPN, firewalls, cloud networking)
- Ensure high availability, resiliency, and performance across all network services
- Lead infrastructure modernization, including Azure networking and hybrid connectivity
- Maintain documentation, standards, and operational procedures
Microsoft Cloud (Azure & Microsoft 365)
- Manage Microsoft 365 connectivity, identity-integrated access, and endpoint access
- Support Conditional Access, MFA integration, and secure connectivity patterns
- Align infrastructure with Zero Trust and identity-first security principles
- Administer Azure networking (VNets, connectivity, hybrid infrastructure)
Operations, Monitoring & Incident Management
- Own monitoring and alerting across network and infrastructure platforms
- Act as primary escalation point for outages, degradation, and incidents
- Perform root cause analysis and implement preventative improvements
- Ensure patching, upgrades, and lifecycle management are consistently executed
Help Desk & End User Services Ownership
- Own overall delivery and performance of help desk services
- Define service standards, prioritization models, and response expectations
- Drive improvements in ticket handling, tooling, and user experience
- Ensure effective onboarding/offboarding and daily user support
Security & Infrastructure Alignment
- Partner with cybersecurity team on secure network architecture
- Support segmentation, remote access security, and infrastructure hardening
- Participate in incident response involving infrastructure components
- Ensure alignment with firm security controls and policies
Requirements
- 5+ years in IT infrastructure, networking, or systems engineering
- Strong experience operating as a senior individual contributor or technical lead
- Experience in Enterprise networking (routing, switching, firewalls, VPN)
- Experience working closely with help desk / support operations
- Experience with Microsoft 365 (identity, access, endpoint integration)
- Demonstrated ability to handle escalations and production incidents
- Experience in a security-conscious or regulated environment
What You'll Bring / Knowledge, Skills, and Experience
- Ability to identify and resolve or appropriately escalate complex issues with minimal guidance
- Experienced in Microsoft Office, Excel, PowerPoint and SharePoint with strong attention to detail, and excellent written and verbal communication skills
- Listen and learn while still taking full ownership of individual scope of work
- Engage collaboratively with clients, investment teams and peers
- Prioritize effectively and decisively across complex teams and competing priorities
- Enjoy working in and learning about the financial investment industry
Benefits & conditions
- Competitive compensation and bonus opportunities commensurate with qualifications and performance
- Employer-paid life, Short-Term Disability and Long-Term Disability coverage plus subsidized Medical, Dental, & Vision plans
- Wealth Benefits including 401(k) and ESOP Programs with company contributions
- Paid Time Off (Holidays, PTO, Parental Leave)
- Flexible work options designed to support work-life balance while maintaining productivity and collaboration
- Employee-led culture committees focused on engagement, well-being, diversity, and a positive workplace environment
- A structured mentorship program that fosters professional growth, knowledge sharing, and leadership development through meaningful one-on-one connections
- Tuition reimbursement for approved educational programs to support continued learning and career development
- Reimbursement for eligible professional certifications and industry-recognized designations
- Access to comprehensive wellness programs that support physical, mental, and overall well-being