Systems Team Lead

Do you wish to maintain a close connection with technology while supporting a team of systems engineers in their daily activities?

FHVi is looking for a Systems Team Lead capable of combining technical expertise, architectural vision and team coordination to ensure the performance, availability and evolution of its critical infrastructures.

Your mission:

As a Systems Team Lead, you are primarily a high-level technical reference. You work on architecture, automation, resilience and platform evolution topics while ensuring the operational coordination of a team of experts.

You actively participate in technology choices, resolving complex issues and leading strategic projects that support FHVi's activities.

Your responsibilities:

Technical expertise & architecture

• Act as the technical reference for FHVi infrastructures.
• Design, evolve and maintain system architectures and critical platforms.
• Define technical standards, best practices and architectural guidelines.
• Participate in technology choices and technical arbitrations.
• Ensure availability, performance and resilience of infrastructures.
• Handle complex issues and major level 3 incidents.

Security & service continuity

• Contribute to securing infrastructures and data.
• Collaborate with the CISO on cybersecurity initiatives.
• Participate in vulnerability and security incident management.
• Contribute to continuity and disaster recovery plans.
• Ensure compliance with standards and regulatory requirements.

Technical leadership & coordination

• Be the technical reference for the systems team, escalation point for complex incidents and level 3 technical issues.
• Coordinate the team's daily activities: task distribution, progress monitoring and priority management.
• Provide technical coaching and skills development for team members.
• Promote knowledge sharing within the team: documentation, feedback and best practices.
• Contribute to defining the systems technical roadmap in collaboration with IT management.
• Participate in infrastructure transformation and evolution projects.
• Be the technical reference for the systems team, escalation point for complex incidents and level 3 technical issues.
• Coordinate the team's daily activities: task distribution, progress monitoring and priority management.
• Provide technical coaching and skills development for team members.
• Promote knowledge sharing within the team: documentation, feedback and best practices.
• Contribute to defining the systems technical roadmap in collaboration with IT management.
• Participate in infrastructure transformation and evolution projects.

Run maintenance

• Ensure the stability and availability of production system infrastructures on a daily basis.
• Effectively handle incidents and service requests within agreed deadlines, ensuring compliance with defined service levels.
• Supervise the health status of critical systems and services via existing monitoring tools.
• Regularly produce and communicate performance indicators (KPIs) to management: service availability, backlog volume and status, resolution rate and processing times.
• Identify recurring problems and implement sustainable corrective actions.
• Ensure service continuity during planned interventions (maintenance, updates) in coordination with relevant teams.

Projects & innovation

• Participate in infrastructure transformation and modernisation projects.
• Contribute to defining technical roadmaps.
• Identify continuous improvement opportunities.
• Conduct active technological watch.
• Propose innovative solutions meeting business needs and future challenges.

• Higher education in computer science (HES Engineer, EPF or equivalent qualification).
• Minimum 7 years' experience in systems and infrastructure engineering.
• Significant experience in critical and complex environments.
• First experience in technical coordination or team leadership appreciated.

Technical skills

• Strong expertise in Linux and/or Microsoft environments (Active Directory, Exchange, PKI, PowerShell).
• Advanced mastery of virtualisation, storage and backup platforms.
• Very good knowledge of high availability architectures, redundant infrastructures and active/active datacentres.
• In-depth knowledge of infrastructure cybersecurity.
• Experience with monitoring and observability tools.

Personal qualities

• Passion for technology and innovation.
• Natural leadership based on expertise and support.
• Strong analytical skills and ability to solve complex problems.
• Excellent interpersonal skills and collaborative spirit.
• Organisational skills and ability to manage multiple priorities.
• Service orientation and continuous improvement.

Languages

• French: excellent oral and written command.

The Vaud Hospitals Federation IT ( FHVi ) is the preferred IT partner for 12 hospitals and regional health institutions in the canton of Vaud. FHVi supports them in the many challenges of digital transformation in the healthcare sector and its main missions are to plan, design, implement and operate the IT system of its members. There are more than 120 employees serving 14,000 users, with over 8,000 workstations spread across about a hundred geographical sites and three cantons (VD, VS, FR).