AI APPLICATION MANAGER
Role details
Job location
Tech stack
Job description
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Tool & Platform Management
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Manage and evolve the approved AI tool set (Ambersearch, Microsoft Copilot, Copilot Studio, Sally.ai)
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Operate and maintain the central AI orchestration platform
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Evaluate new AI applications as part of the AI Innovation Request process
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Manage licences, contracts and SLAs with AI software vendors
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Ensure technical integration of AI tools into the existing IT landscape
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Governance & Special Cases
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Maintain the approval process for AI applications outside the standard tool set
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Support operational units in preparing AI Innovation Requests
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Conduct risk assessments for new AI tools with Data Protection & Compliance
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Document all deployed AI applications and their usage policies
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Enablement & Support
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Serve as the primary 2nd-level contact for AI tool questions across the organisation
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Collaborate with AI Coaches / Prompt Engineers to build user competency
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Create and maintain usage guides, FAQs and best practices
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Coordinate with the Global Service Desk on tool-specific support requests
Requirements
- Degree in Business Informatics, Computer Science, Digital Management or comparable
- Experience managing SaaS applications or digital platforms
- Proficiency in the Microsoft 365 ecosystem (Teams, SharePoint, Copilot Studio, Power Platform)
- Basic understanding of AI technologies, large language models and automation approaches
- Structured, solution-oriented working style
- Strong sense of responsibility when handling sensitive company data
- Excellent communication skills with both technical and non-technical stakeholders in English an German
- Enthusiasm for guiding employees in the adoption of new technologies
Benefits & conditions
Room for Vision: You'll contribute your ideas and actively bring them to life in forward-looking projects using smart technical tools. We support your professional and personal development from the very start with an onboarding program, ongoing training and development, and one-on-one coaching. A mentor will support you during your onboarding. With a team-oriented work environment, we create a setting where you can fully develop your skills.