End to End Test Engineer

We're looking for a Senior E2E QA Engineer to own end-to-end quality across the Order-to-Activation lifecycle. This role drives release quality, leads triage during critical issues, and coordinates across onshore-offshore teams and stakeholders for a fast-paced e-commerce/telecom-style environment., Lead and drive E2E testing strategy across releases, owning quality sign-off Design, execute, and maintain E2E test scenarios covering Order Provisioning Activation Fulfillment Billing flows Understand and validate downstream system behavior when a flow is triggered - order creation, provisioning triggers, activation status, billing/invoicing impact Create and manage test data across systems (Order Management, CRM, Billing, Provisioning) to support complex E2E scenarios Use Kibana (or similar log/monitoring tools) to trace transactions, debug failures, and validate system behavior across the flow Facilitate release readiness meetings, triage calls, and war-room sessions during incidents Conduct deep-dive root cause analysis on E2E failures spanning multiple systems; drive issues to closure with relevant teams Coordinate effectively across onshore-offshore teams, ensuring smooth handoffs and consistent communication Partner with Dev, Product, Billing, CRM, and Business stakeholders to align on scope, risk, and release timelines Mentor QA team members and establish E2E testing best practices

7+ years in QA/Testing, with strong E2E and systems-integration testing background Solid understanding of Order, Provisioning, Activation, and Fulfillment flows (e-commerce/telecom domain preferred) Working knowledge of Billing and CRM systems and their role in the E2E flow Strong API testing knowledge (REST/SOAP, Postman or similar) Hands-on experience with Kibana for log analysis and transaction tracing Skilled in test data creation/management across multiple integrated systems Excellent problem-solving, analytical, and triage skills Outstanding stakeholder management and communication - able to command a room, drive alignment, and influence decisions Proven experience leading releases under tight timelines Experience working in onshore-offshore delivery models Good to Have Exposure to automation tools (Selenium/Playwright/Cypress) Experience with CI/CD pipelines Prior experience as a QA Lead/Manager

Pi-square technologies is a Michigan (USA) Headquartered Automotive Embedded Engineering Services company, Synergy Partner for major OEMs and Tier 1s and their implementation partners in Automotive Embedded Product Development, Projects, Requirements Analysis, Software Design, Software Implementation, Efficient Build, Release Process, and turnkey software V & V Services. We have more than 20+ years of industry expertise with specialization in the latest cutting-edge automotive technologies such as Infotainment, connected vehicles, Cyber security, OTA, and Advanced Safety/ Body electronics.