Service Coordinator - HVAC - Data Centers
Role details
Job location
Tech stack
Job description
XNRGY Climate Solutions is seeking a highly organized and proactive Service Coordinator to support our growing Field Service team. In this role, you will coordinate start-ups, commissioning activities, service requests, rework, and technician readiness for mission-critical data center projects. Working closely with Project Managers, Engineering, Manufacturing, Logistics, and Field Service teams, you will help ensure projects stay on schedule while delivering an exceptional customer experience., * Coordinate incoming service requests, warranty claims, parts, and documentation requests.
- Support start-up and commissioning activities by tracking schedules, documentation, and project readiness.
- Coordinate with Engineering, Manufacturing, Purchasing, Logistics, and Quality teams to resolve issues.
- Track rework items, punch lists, parts availability, and project completion.
- Partner with Workforce Management to coordinate technician travel, site readiness, and deployment.
- Prepare project updates, maintain service dashboards, and communicate status to internal stakeholders.
- Escalate scheduling, documentation, or material issues that could impact project timelines.
Requirements
- 3-5 years of experience in service coordination, project coordination, customer support, or operations within HVAC, manufacturing, construction, or industrial environments.
- Experience using ERP, CRM, or service management software.
- Strong organizational, communication, and multitasking skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Proficient with Microsoft Office, including Excel and Outlook.
- Willingness to travel occasionally to customer sites as needed.
- Experience supporting field service or commissioning teams is preferred.
- Spanish or French is a plus but not required.
Benefits & conditions
Join XNRGY Climate Solutions and help support the commissioning of advanced cooling systems powering the next generation of AI and mission-critical data centers across North America.
Pay: $60,000.00 - $70,000.00 per year