Infrastructure Delivery Manager

The Infra Delivery Manager will:

• Prioritize and assign tasks to data center technicians and operators, project management, coaching and creating documentation.

• Manage inbound capacity from receiving through deployment stages

• Manage the installation network and cabling infrastructure in a data center environment

• Guide, train and educate staff on the best practices related to all service owner issues

• Manage tasks and deliverables across small to large-size projects

• Recommend, document, and oversee policies and procedures to meet industry best practices and to meet required SLAs

• Provide weekly report to the data center manager

• Coordinate team resources to support project and delivery needs, to include emergency projects, change management and maintenance window support, and potential off-hours and on-call needs.

• Recruit and train data technicians to ensure appropriate staffing levels

• Host weekly staff meetings

• Drive compliance to Amazon performance management requirements

A day in the life

The Infra Delivery Manager

• Manage the daily operations for installing and delivering network equipment and related infrastructures; driving low voltage structured cabling across the Amazon data center platform

• Oversee their development and growth of their team

• Tracking budgets, providing strategic direction and proposing technical solutions

Associate's degree or above

• 4+ years of experience in a data center technology role and/or 4+ years of knowledge in TCP/IP networking, network cabling, fiber, optic types, and test equipment

• 4+ years of experience in management/team lead function

Preferred Qualifications

• Experience with fiber optic and copper cabling standards, testing equipment & troubleshooting methodologies

• Certifications in a relevant field (CCENT, Network+, CCNA)

• Behavioral interviewing and hiring experience

• Ability to work on a flexible schedule including days, nights, and/or weekends.

• Experience contributing to the definition and implementation of automation opportunities within an operations environment

The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits .

USA, TX, Wharton - 107,700.00 - 188,500.00 USD annually

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we're the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain - and we're looking for talented people who want to help. You'll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You'll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you'll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion., Amazon Web Services (AWS) is the world's most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating - that's why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Amazon values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn't followed a traditional path, or includes alternative experiences, don't let it stop you from applying. We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there's nothing we can't achieve in the cloud. Here at AWS, it's in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. We're continuously raising our performance bar as we strive to become Earth's Best Employer. That's why you'll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.