Lead IT Specialist (Systems Analysis/Applications Software)

The following are the duties of this position at the full working level. If this vacancy includes more than one grade and you are selected at a lower grade level, you will have the opportunity to learn to perform these duties and receive training to help you grow in this position.

• Independently or as a Team Leader, serves as a technical expert for Compliance Domain systems development and undertakes technically complex projects/studies requiring coordination across functional lines service-wide.

• Develops or assists other developers with software applications for the PC/Server/Web portal environment, using languages and technologies such as Java, J2EE, XML, HTML, SOAP, SQL, DB2, Oracle, other object oriented language and/or other Web technologies. This includes understanding syntax, creating, compiling, executing, testing, and debugging programs, functions, and objects.

• Is an expert senior technical advisor and Team Leader providing the full range of analytical and advisory support services, including the recommendation of programs and policies. Provides guidance and assistance on the entire range of technical issues, especially in development program areas.

• Evaluates and interprets comprehensive systemic change requests and makes recommendations to management.

• Plans, organizes, and/or leads corporate or large-scale studies, projects, or team efforts which include other subject matter specialists, and involves highly technical computer issues., * Engaging customers, stakeholders, users, product or business owners, and technical teams to define business or technical requirements, communicate technical impacts, and guide delivery of secure, reliable, scalable IT solutions.

• Evaluating system, service, or application performance, availability, reliability, security controls, usability, and operational effectiveness; identifying risks, issues, defects, or gaps; and leading corrective actions or improvement efforts.

• Analyzing competing technical approaches and providing authoritative recommendations to management, stakeholders, or IT specialists on the selection, design, configuration, implementation, or improvement of IT solutions with organizational impact.

• Planning and coordinating an agency-wide implementation of process improvement methods and concepts to improve the quality of software products; serving as the principal advocate within the agency/organization for the application of process improvement concepts and practices; and consulting with senior specialists and IT managers throughout the agency in the implementation of process improvement practices.

• Leading teams that design and develop agency-wide applications which included review and approval of technical requirements for projects, developing project plans; providing guidance to team members and serving as primary liaison between customers and vendors and IT management throughout the development process.

• Designing, developing, integrating, testing, and supporting conversational interfaces, virtual assistants, voice automation, or interactive voice response (IVR) solutions in a production environment.

• Developing natural language processing (NLP), speech recognition, intent-based routing, conversational workflow, or automated self-service solutions for customer interactions.

• Integrating voice or conversational platforms with enterprise applications, APIs, backend systems, authentication services, or customer data platforms.

• Demonstrating subject matter expert (SME)-level proficiency in programming language such as Java or Python, including development of backend services, automation, integrations, or conversational application logic.

• Troubleshooting and resolving complex system integration, application reliability, authentication, speech processing, or performance issues across interconnected platforms.

• Applying DevSecOps, CI/CD pipelines, automated testing, version control, and agile software development practices in enterprise environments., * Prior IRS Employment - Former employees will be subject to a screening of their prior conduct with the Service. The Taxpayer First Act of 2019, 26 U.S. Code 7804, prohibits the IRS from rehiring certain former employees who were removed from service.

• Tax Check - Must undergo a review of income tax verification. To check the status of your tax record go to: (https://www.irs.gov/individuals/get-transcript). If you are not in compliance, you will be determined unsuitable for employment with IRS.

• Fingerprint/Criminal History Check - This position requires that the successful candidate undergo personnel vetting, which includes a background investigation and enrollment upon onboarding into "Continuous Vetting." Enrollment in Continuous Vetting will result in automated record checks being conducted throughout one's employment with Treasury. The successful candidate will also be enrolled into FBI's Rap Back service, which will allow Treasury to receive notification from the FBI of criminal matters (e.g., arrests, charges, convictions) involving enrolled individuals in near real-time. For more information regarding your rights refer to Noncriminal Justice Applicant's Privacy Rights - FBI, FD-258 Privacy Act Statement - FBI, and SEAD-3-Reporting-U.pdf (dni.gov)., The following documents are required and must be provided with your application. All application materials, including transcripts, must be in English. Incomplete or insufficient information may result in not being considered for the position, or not receiving special consideration for which you may be eligible. Please view Application Preparation or How to write a resume for federal job., * MUST submit a copy of your DD-214 (Member 4 copy), or other official documentation from a branch of the Armed Forces or the Department of Veterans Affairs showing dates of service and type of discharge.

• If you are serving under active duty, provide certification from the Armed Forces that you will be discharged or released within 120 days from the date of certification. The certification must indicate your dates of service, rank and that you will be separated under honorable conditions.

• 10-point preference eligible - Submit an Application for 10-point Veteran Preference, SF-15, along with the required documentation listed on the back of the form if you are a 10-point preference eligible. For more information on claiming veterans' preference view here.

5. Career Transition Assistance Plan (CTAP) or Interagency Career Transition Assistance Plan (ICTAP) (if applicable) Selection priority program for displaced or surplus federal employees:

• Review and submit the required documentation as oulined under CTAP/ICTAP

6. Current and Former Federal Employees Documentation (if applicable)

• Submit a copy of your most recent SF-50 (Notification of Personnel Action) or equivalent personnel action form which shows your grade and competitive service status., + Upload all required documents. (To submit supporting documents, import documents from USAJOBS to the appropriate document types. If the document you need is not imported from USAJOBS, you may upload it directly into this application.), + Access USA Hire using your unique assessment link. Access is granted through your USAJOBS login credentials.

• Review all instructions prior to beginning your assessments. You will have the opportunity to request a testing accommodation before beginning the assessments should you have a disability.
• Set aside up to 3 hours to take the USA Hire Assessments; however, most applicants complete the assessments in less time. If you need to stop the assessments and continue later, you can re-use your unique assessment link.
• Your responses to the USA Hire Assessments will be reused for one year (in most cases) from the date you complete an assessment. If future applications you submit require completion of the same assessments, your responses will be automatically reused.

Visit the USA Hire Applicant Resource Center for practice assessments and assessment preparation resources. Visit USA Hire Online Help for online assessment information, system requirements, reasonable accommodations, and what to expect next.

Reasonable Accommodations (RA): We provide reasonable accommodation to applicants with disabilities on a case-by-case basis; contact us if you require this for any part of the application and hiring process. To review reasonable accommodation policies and procedures please visit https://www.opm.gov/policy-data-oversight/disability-employment/reasonable-accommodations/.

• USA Hire Assessment Reasonable Accommodation (RA) Requests: If you believe you have a disability (i.e., physical or mental), covered by the Rehabilitation Act of 1973 as amended that would interfere with completing the USA Hire Competency Based Assessments, you will be granted the opportunity to request a RA in your online application. Requests for RA for the USA Hire Competency Based Assessments and appropriate supporting documentation for RA must be received prior to starting the USA Hire Competency Based Assessments. Decisions on requests for RA are made on a case-by-case basis. If you meet the minimum qualifications of the position, after notification of the adjudication of your request, you will receive an email invitation to complete the USA Hire Competency Based Assessments, based on your adjudication decision. You must complete all assessments within 48 hours of receiving the URL to access the USA Hire Competency Based Assessments if you received the link after the close of the announcement. To determine if you need a RA, please review the Procedures for Requesting a Reasonable Accommodation for Online Assessments. (https://appsupport-usastaffing.opm.gov/hc/en-us/sections/45063131363475-Reasonable-Accommodation-Information)

To update your application, including supporting documentation: Visit USAJOBS - How to Update Application during the announcement open period, make updates or add supporting documentation, then continue through the entire application process and click Submit Application to send updates to the hiring agency. This option will no longer be available once the announcement has closed., Once your application package and online questionnaire is received you will receive an acknowledgement email. You are responsible for checking status updates and notifications in USAJOBS. Hard copy notifications will not be sent to you. " Please notify us if your contact information changes after the closing date of the announcement. If your email mailbox is full or blocked (SPAM) you may not receive important communication that could affect your consideration for this position., In order to complete these tasks, you will be required to provide two current forms of identification (ID). You will be required to upload copies to your newhire record, and provide original/official documents at time of fingerprinting and again at onboarding. Failure to provide proper identification will result in removal of consideration or terminate employment offer.

• U.S Citizenship - Must be a U.S. Citizen or National and provide proof of U.S. Citizenship.
• Selective Service Registration - Males born after December 31, 1959 are required to be registered with the Selective Service System or prove they are exempt from having to do so.
• Personal Identity Verification (PIV) - Must provide 2 forms of identification from the Form I-9. Federal law requires verification of the identity and employment eligibility of all new hires in the U.S. These documents must be unexpired original or certified copies., Federal experience is not required. Experience may have been gained in the public sector, private sector or through Volunteer Service. One year of experience refers to full-time work; part-timework is considered on a prorated basis. To ensure full credit for your work experience, please indicate dates of employment by month/day/year, and indicate number of hours worked per week, on your resume.

You must meet the following requirements by the closing date of this announcement.

MINIMUM REQUIREMENTS FOR GRADE 12 LEVEL UP (GS or Equivalent) You must have Information Technology related experience demonstrating each of the following nine competencies: 1) Attention to Detail, 2) Customer Service, 3) Decision Making, 4) Information Management, 5) Interpersonal Skills, 6) Oral Communication, 7) Problem Solving, 8)Team Work and 9) Technical Competence.

GS-14 SPECIALIZED EXPERIENCE: You must have one year of specialized experience at a level of difficulty and responsibility equivalent to the GS-13 grade level in the Federal service. Specialized experience for this position includes:

• Leading or coordinating IT projects, application-related efforts, operational initiatives, or system-related activities that affect multiple users, teams, programs, or business processes.
• Applying advanced IT principles, concepts, methods, and practices to evaluate requirements; resolve technical issues; guide system, application, or code testing and configuration decisions; and ensure technical documentation and federal cybersecurity, privacy, or regulatory requirements are addressed., * MINIMUM AGE REQUIREMENT: Minimum age for federal employment is 18 years old, or at least 16 years old and have:

• Graduated from high school or been awarded a certificate equivalent to graduating from high school; or
• Completed a formal vocational training program; or
• Received a statement from school authorities agreeing with your preference for employment rather than continuing your education., A college or university degree generally must be from an accredited (or pre-accredited) college or university recognized by the U.S. Department of Education. For a list of schools which meet these criteria, please refer to Department of Education Accreditation page.

FOREIGN EDUCATION: Education completed in foreign colleges or universities may be used to meet the requirements. You must show proof the education credentials have been deemed to be at least equivalent to that gained in conventional U.S. education program. It is your responsibility to provide such evidence when applying. Click here (Section 3, Explanation of Terms) or here for Foreign Education Credentialing instructions.

We recommend choosing an evaluator from a member organization of one of the following national associations of credential evaluation services: National Association of Credential Evaluation Services (NACES) or Association of International Credentials Evaluators (AICE)., * Accountability

• Attention to Detail
• Customer Service
• Decision Making
• Flexibility
• Influencing/Negotiating
• Integrity/Honesty
• Interpersonal Skills
• Learning
• Reading Comprehension
• Reasoning
• Self-Management
• Stress Tolerance
• Teamwork

The USA Hire Assessments includes a cut score based on the minimum level of required proficiency in these critical general competencies. You must meet or exceed the cut score to be considered. You will not be considered for the position if you score below the cut score or fail to complete the assessment. assessment.

Overstating your qualifications and/or experience in your application materials or application questionnaire may result in your removal from consideration. Cheating on an assessment may also result in your removal from consideration.

Rating: Category rating will be used to rank and select eligible candidates. If qualified, you will be assigned to one of three quality level categories, CAT A, CAT B or CAT C.

Referral: Eligible applicants rated in the highest category group, may be referred to a selecting official for consideration. Candidates, if required to participate in a selection interview (telephonic and/or in person at the discretion of the Selecting Official in accordance with hiring practices), will be interviewed in category group order. We will not reimburse costs related to the interview such as travel to and from the interview site

Veterans' preference is applied after applicants are assessed. Qualified preference eligibles who have a compensable service-connected disability of 10 percent or more (CPS, CP) are placed at the top of the highest category on the referral list (except for scientific or professional positions at the GS-9 level or higher). Remaining preference eligibles are placed above non-preference eligibles within their assigned category.

If you are a displaced or surplus Federal employee (eligible for the Career Transition Assistance Plan (CTAP)/Interagency Career Transition Assistance Plan (ICTAP), you must receive a rating of category B to be rated as "well qualified" to receive special selection priority., * Primary form of ID - Must have at least one, but may have two (such as a U.S. passport/passport card, state driver's license or ID card that is compliant with REAL ID, or U.S. military ID card)

• Secondary form of ID - If you do not have two primary forms of ID, other acceptable forms of ID's are found on GSA's website (such as a U.S. Social Security card, original or certified birth certificate of the U.S., certificate of naturalization etc).
• NOTE: Temporary Driver's License/state identification (paper copies) are not acceptable. If the name on your forms of ID do not match, you may need to bring the appropriate linking documentation (marriage license/ court order) showing the change in names.

(part of U.S. Government) 4.04.0 out of 5 stars Fresno, CA Hybrid work $125,776 - $192,694 a year - Full-time, A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions

• Position(s) are to be filled in the following area(s):

• IT - Taxpayer Services and Online Accounts, * In the event that a building is closed due to rent management, new hires may be placed in a local commuting location.

• Additional jobs may be filled from this announcement or any other source to fill these vacancies.

• Alternative work schedule, staggered work hours may be available.

• Salary: General Schedule (GS) Locality Pay tables may be found under Salaries & Wages.

• Cost-of-Living Allowances (COLA): Puerto Rico includes COLA. See COLA Rates 2026.

Candidates should be committed to improving the efficiency of the Federal government, passionate about the ideals of our American republic, and committed to upholding the rule of law and the United States Constitution.

Benefits

A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered., Work site options Telework eligible Yes-as determined by the agency policy. Telework eligible positions do not guarantee telework. Remote job No Relocation expenses reimbursed No Salary $125,776 - $192,694 per year

The range reflects the minimum locality to maximum locality for locations listed in the announcement. Salary will be based on selected duty location. Pay scale & grade GS 14 Promotion potential None Learn more about pay scale and grade Pay scale and grade determines the salary of the job. Work schedule Full-time - Tour of Duty: Monday-Friday 8:00AM - 4:30PM 40 hours per week Travel Required 25% or less - You may be expected to travel for this position, (e.g. May be required to travel 1-5 days per month.) Appointment type Permanent - Career Conditional/Career Appointment requires a 1 year probationary period and three years of continuous service to move from Career Conditional to a Career appointment. Occupations and job series

• 2210 Information Technology Management

Supervisory status No Federal service type This job is in the Competitive Service Represented by a union No Drug test No Security clearance Not Required Position sensitivity and risk Moderate Risk (MR) Jobs require a background check and some require a security clearance. The type depends on the job. Background check type

• Credentialing
• Suitability/Fitness

Financial disclosure required No Some jobs require financial disclosure to identify conflicts of interests. Announcement number 26-12992697B-ITD-2210-14 Control number 875277800

* You will be re-directed to USA STAFFING to continue your application process; answer the online questions. To preview the Application Questionnaire, please click the following link:https://apply.usastaffing.gov/ViewQuestionnaire/12992697.