Head of Technology

TMI ACQUISITION CORP.
Scottsdale, United States of America
7 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior

Job location

Scottsdale, United States of America

Tech stack

Data analysis
Data Governance
Identity and Access Management
Information Technology Operations
Uptime
Microsoft Dynamics
Multivariate Testing
Shopify
Systems Integration
Web Performance Optimization
Web Usability
Warehouse Management Systems
Amazon Web Services (AWS)
Data Layers
Data Analytics

Job description

You'll unify TMI's technology footprint into one cohesive environment that drives revenue, operational excellence, and an exceptional end-to-end customer experience. The work blends strategy with hands-on leadership: you'll set the roadmap and roll up your sleeves to deliver it, partnering across Marketing, Operations, Product, Sales, and Finance. In a high-SKU, high-mix, short-run manufacturing and mass-customization business, you'll connect the systems that let us design, sell, produce, and ship at scale., Lift conversion, AOV, retention, product discovery, and checkout with Marketing & Product.

  • Ensure the customer design/customizer tool renders and prints accurately across sizes and styles.

  • Manage web performance, uptime, site speed, tagging, and A/B & multivariate testing.

ERP, Infrastructure & Operations

  • Lead full PrintVis ERP implementation and adoption across production, planning, inventory, and fulfillment.

  • Integrate ERP with e-commerce, CRM, analytics, and 3PL/WMS systems.

  • Oversee cloud, networking, cybersecurity, end-user support, and IT operations.

  • Automate to raise throughput and remove manual touchpoints.

Martech, CRM & Lifecycle

  • Own the CRM/CDP/ESP stack powering lifecycle automation and segmentation.

  • Grow repeat purchase and LTV via personalization, loyalty, and remarketing.

  • Give Marketing accurate dashboards across CAC, LTV, ROAS, CVR, and attribution.

Data & Analytics

  • Build the centralized data layer connecting ERP, ecommerce, CRM, and marketplaces.

  • Deliver executive dashboards for forecasting, demand, behavior, and margin.

  • Establish data governance and standard metrics company-wide.

Security & Governance

  • Own the cybersecurity roadmap, access management, and compliance readiness.

  • Lead incident response and business continuity.

  • Create policies, standards, and training that scale with rapid growth.

Leadership & Collaboration

  • Lead a small, high-impact internal team and strategically deploy vendors.

  • Translate business needs into scalable, measurable solutions., * Improvements in conversion rate, AOV, repeat rate, and customer LTV.

  • Reduced TACoS / ROAS waste through better data and attribution.
  • On-time fully adopted PrintVis deployment.
  • Improved fulfillment accuracy, lead time, and automation.
  • Strong site performance - speed, uptime, and Core Web Vitals.
  • Higher implementation velocity and measurable gains in security maturity.

Requirements

8+ years leading technology for e-commerce, marketplace, on-demand manufacturing, or mass customization.

  • Hands-on ownership of ERP + ecommerce + CRM/martech + data, end-to-end.

  • A track record of growing revenue through technology - not just keeping systems running.

  • Experience integrating cloud-based ERP with e-commerce platforms.

  • Proven ability to manage vendors, contractors, and a small internal team.

Strong - plus

  • POD / web-to-print / personalization platform experience.

  • Shopify ecosystem depth and Amazon Seller Central technical integration.

  • PrintVis or comparable ERP (Dynamics 365 BC, PrintIQ, EFI Pace, Radius, etc.).

  • High-SKU, high-mix, short-run manufacturing experience.

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