IT Infrastructure Administrator - URGENT

We are seeking a dynamic and highly skilled IT Infrastructure Administrator to support the design, implementation, and management of IT infrastructure. This is a hybrid position, 3 days a week in the office in downtown Pittsburgh., The IT Infrastructure Administrator will maintain server environments, strengthen monitoring and backup operations, and ensure the accuracy of configuration and asset data. This role requires solid hands-on technical skills, strong troubleshooting capabilities, and growing expertise in automation and process improvement. The individual will work under the guidance of senior engineers while independently owning moderately complex operational tasks. *Banking, healthcare or highly regulated industry experience required., · Implement, monitor, and refine infrastructure and application health checks to ensure stable, reliable operations.

· Perform installation, configuration, and maintenance of Windows Servers

· Configure and maintain Windows Domain systems utilizing Active Directory Tools (AD, DNS, DHCP, Group Policy).

· Apply OS and application patches according to maintenance schedules, following change management procedures.

· Support virtual environments such as VMware, AWS and Azure by maintaining configurations, snapshots, and performance baselines.

· Support physical infrastructure, Cisco UCS, by maintaining configurations, firmware, and performance baselines.

Automation & Continuous Improvement

· Develop and maintain scripts (PowerShell, Bash, YAML, or Python) for routine task automation under senior guidance.

· Recommend improvements to increase operational efficiency, reduce manual work, or enhance system reliability.

Knowledge Management & Documentation

· Contribute to the centralized IT knowledge repository by authoring and updating technical documents.

· Partner with senior engineers and SMEs to standardize templates, troubleshooting guides, and operational runbooks.

Configuration & Asset Management

· Maintain accurate CMDB entries, updating configuration relationships as systems evolve.

· Participate in asset and configuration audits and collaborate with peers to resolve discrepancies.

· Minimum 5 years of professional IT experience supporting server or infrastructure environments.

· Hands-on experience with Windows and Linux server administration.

· Tier-2 troubleshooting skills with the ability to diagnose system failures or performance issues.

· Experience leveraging AI tools such as Microsoft Copilot to automate tasks, generate documentation, and support troubleshooting.

· Strong understanding of hybrid cloud environments, including AWS, Azure, SaaS, and PaaS solutions.

· Proficient with VMware, Windows Server OS.

· Basic scripting and automation experience (PowerShell, Bash, YAML, or Python).

· Exposure to CMDB, ITIL practices, and enterprise configuration management.

· Experience with monitoring tools and alerting systems.

· Experience with software delivery tools for software deployment, patch management and reporting.

Competencies for Success

· Process discipline and consistency in operational execution.

· Eagerness to learn from senior engineers and advance toward more complex responsibilities.

· Ability to identify improvement opportunities and proactively recommend solutions.

· Ability to create clear, concise technical documentation.

· Strong communication skills when collaborating across teams and with business units.

· Customer focused mindset; responsive and detail-oriented.

Join us if you're passionate about supporting and building resilient IT infrastructures that empower organizations through innovative technology solutions!

Pay: From $45.00 per hour

Education:

• Bachelor's (Preferred)

Experience:

• IT infrastructure: 5 years (Required)
• banking, finance, healthcare or highly regulated industry: 1 year (Required)
• Window and Linux server administration: 2 years (Required)