IT Hardware Technician
Role details
Job location
Tech stack
Job description
We are seeking a dependable and customer-focused IT Hardware Technician to support the installation, maintenance, repair, and deployment of computer hardware and related technology throughout the organization. This position is responsible for ensuring company hardware operates efficiently while providing timely technical support to end users.
The ideal candidate is hands-on, mechanically inclined, and enjoys troubleshooting hardware issues in a fast-paced manufacturing environment. This role works closely with employees across all departments to support daily operations and minimize equipment downtime.
Key Responsibilities
· Install, configure, deploy, and maintain desktops, laptops, printers, monitors, and other IT hardware.
· Perform hardware repairs and upgrades, including replacing hard drives, memory (RAM), motherboards, and other components.
· Troubleshoot hardware, peripheral, cabling, and basic software issues to identify and resolve technical problems.
· Prepare new computer systems by installing Windows operating systems, standard business applications, software updates, and security patches.
· Maintain accurate inventory records of IT equipment, hardware assets, and equipment deployments.
· Respond to IT support requests through the company's ticketing system and escalate complex issues as needed.
· Install, terminate, and troubleshoot network cabling while safely using ladders and personnel lifts when required.
· Travel between AST facilities as needed to provide on-site technical support.
· Assist with maintaining an organized IT workspace and perform other duties as assigned.
Requirements
· Education: High School Diploma/GED required; Associate's or Bachelor's degree in Information Technology or a related field preferred.
· Technical Knowledge: Understanding of Windows environments, basic local area network (LAN) setups, and physical cabling.
· Physical Requirements: Ability to lift and carry up to 50 lbs, bend, crawl under desks, and work in tight spaces, use scissor lift.
· Soft Skills: Strong customer service, analytical problem-solving skills and time management skills.
Benefits & conditions
Pulled from the full job description
- Referral program
- 401(k)
- Health insurance
- 401(k) matching
- Paid time off
- Vision insurance
- Dental insurance, * Competitive pay
- Medical, Dental, and Vision Insurance
- 401(k) Savings Plan
- Company-Sponsored Life Insurance
- Short-term and Long-term Disability Coverage
- Paid Holidays
- Paid Vacation and Sick Leave
Hours & Schedule
- Schedule: Monday - Friday
- Expected Hours: 40 hours per week
If you are a hands-on IT professional who enjoys solving technical problems and supporting users in a manufacturing environment, we encourage you to apply and join the team at Advanced Structural Technologies.
Pay: $25.00 - $30.00 per hour, * 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Referral program
- Vision insurance