Product Owner

We are seeking a Product Owner who is passionate about delivering customer-focused solutions and driving business value through technology. In this role, you will serve as the bridge between stakeholders translating strategic objectives into a prioritized roadmap. The ideal candidate combines strong business acumen, analytical thinking, and collaboration skills to ensure products meet user needs while advancing organizational goals., Under the administration of the Chief Financial Officer, the Product Owner will contribute to the support of breast and colorectal cancer research and the management of clinical trials by driving the execution and solutioning of IT initiatives aligned to NSABP's strategic roadmap. Working across IT, Operations, and Finance stakeholders, you will gather requirements from business partners, develop solutions, drive work items to completion within expected timeframes, and track post-implementation operational metrics for ROI reporting. Decision rights vary by workstream: some prioritization and approval decisions sit with the IT Manager, while others sit with the designated Business Owner of the system. The Product Owner operates as a neutral delivery leader across all three areas, ensuring transparent intake, rigorous follow-through, and consistent delivery discipline regardless of where final decisions reside. ESSENTIAL FUNCTIONS Requirements Gathering & Solutioning

• Gather, document, and validate business requirements from Finance, Operations, Grants, and Research stakeholders
• Develop solutions in coordination with stakeholders, actively garnering buy-in to ensure cross-departmental alignment and long-term user adoption
• Maintain and refine the IT initiative backlog (intake, decomposition, and acceptance criteria), and recommend prioritization to the appropriate decision owner (IT Manager or system Business Owner) based on business value, dependencies, risk, and technical feasibility

Business Partner Relationship Building

• Build and maintain strong working relationships with business stakeholders across IT, Operations, and Finance
• Serve as the primary liaison between business partners and the IT function for initiative-related requests
• Coordinate across departments to ensure initiative work aligns with the strategic roadmap and organizational priorities

Vendor Scope & Execution

• Manage the execution-level vendor relationship for core modernization platforms (e.g., CloudByz/Salesforce, Atlassian), ensuring deliverable quality and timeline adherence
• Drive initiative work items from "decision" to "completion," owning the "last mile" of the project lifecycle
• Administer Jira boards and workflows to maintain a transparent, real-time record of vendor and internal progress

Execution & Delivery

• Support CTMS (CloudByz/Salesforce) modernization including data uploads, workflow configuration, and compliance tracking
• Drive CCB change request execution: solutioning, documentation, and meeting coordination under Operations Leadership direction
• Manage vendor coordination and deliverable tracking for active technology transitions

Post-Implementation Tracking & ROI

• Track and report on operational metrics following initiative go-live to measure business impact
• Build and maintain dashboards for initiative status, KPIs, and ELT presentations
• Provide ROI analysis and reporting to support leadership decision-making on future investments

• Bachelor's degree in Business, Information Systems, Computer Science, or related field
• Minimum 2 years of experience in a Product Owner, Business Analyst, or similar execution-focused role
• Demonstrated experience gathering and documenting business requirements from diverse stakeholders
• Proven ability to build and sustain productive relationships with business partners across departments
• Strong solutioning skills - ability to analyze a business need and develop a practical, implementable approach
• Demonstrated experience with Salesforce platform (administration, reporting, or development)
• Proficiency in Jira, Confluence, or comparable project management and documentation tools
• Strong reporting and data analysis skills - ability to build dashboards, track operational metrics, and calculate ROI
• Proven ability to manage multiple workstreams simultaneously and drive tasks to completion within expected timeframes
• Excellent written and verbal communication skills across technical and non-technical audiences

PREFERRED QUALIFICATIONS

• Certified Scrum Product Owner (CSPO) or equivalent Agile certification
• Salesforce Administrator certification
• Experience in healthcare, clinical research, or nonprofit environments
• Familiarity with change management processes and governance frameworks
• Experience with data migration, system integration, or CRM/ERP/CTMS platforms

The NSABP Foundation Inc. is a not-for-profit academic research organization with nearly 60 years of experience conducting pioneering breast and colorectal cancer studies. Based at Nova Place in Pittsburgh, Pennsylvania, the Foundation partners with industry to run biomarker-driven research from pre-clinical studies through phase III clinical trials. NSABP has enrolled more than 110,000 participants and works with nearly 700 research sites across the United States, Canada, and Ireland. Approximately 5,000 physicians, nurses, and other medical professionals collaborate on NSABP treatment and prevention trials. The organization is dedicated to improving outcomes for cancer patients through innovative therapeutic and prevention strategies.