Maintenance Leitung - Human System Interface
Role details
Job location
Tech stack
Job description
In this role, you will provide technical support and service for systems within critical infrastructure environments. As a trusted point of contact for our customers, you will coordinate service and maintenance activities while ensuring the reliable operation of modern IT and automation solutions. Join a collaborative team and look forward to a diverse role, exciting projects, and excellent opportunities for professional growth.
You will be mainly accountable for:
- Coordinate and execute service contracts and maintenance activities for systems supporting critical infrastructure
- Provide technical support to customers as a trusted point of contact, both remotely and on-site
- Administer and maintain Windows servers, client systems, networks, backup solutions, and Group Policies
- Plan and coordinate service activities in close collaboration with customers
- Prepare service reports, technical documentation, and maintenance records
- Ensure high service quality while continuously enhancing customer satisfaction
- Troubleshoot technical issues and support the optimization of existing systems
- Willingness to travel approximately 50%, primarily within Germany
Requirements
- Completed vocational training or further education as a technician in Information Technology, Automation Engineering, Electrical Engineering, or a comparable qualification
- Initial professional experience in service, engineering, or industrial automation is an advantage
- Good knowledge of Microsoft technologies (Windows Server/Client, Microsoft Office) and IT infrastructure
- Experience with networking, IT security, VMware virtualization, Active Directory, WSUS, and backup solutions
- Knowledge of ABB 800xA and/or ABB Melody systems is considered an advantage
- Fluent German and good English communication skills, both written and spoken
- Independent, structured, and customer-oriented working style with strong teamwork skills and a willingness to learn
- Valid Class B driving licence
Benefits & conditions
- Canteen
- Employee Assistance Program
- Flexible Workpractices
- Employee Share Acquisition Plan
Please note: in the case of equal suitability, people with severe disabilities and their equals are given preference.
ABB AG
+49 (0) 621 381 3500
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