Head of IT

• Lead the IT function and set the technology roadmap.
• Manage IT infrastructure, networks, cloud services, systems and communications.
• Oversee cyber security, backup, disaster recovery and business continuity.
• Lead and develop a small technical team.
• Act as the senior escalation point for major IT issues.
• Manage technology suppliers, contracts, budgets and service performance.
• Support business systems, automation, data and process improvement.
• Ensure technology supports operational, commercial and customer-facing needs.

• Experience leading an IT function or technical team.
• Strong background across infrastructure, cloud, networks, cyber security and business systems.
• Experience managing suppliers, budgets and IT service delivery.
• Comfortable working in a fast-paced, operational or customer-facing environment.
• Able to balance strategic planning with practical, hands-on problem solving.

Useful Technical Knowledge

• Microsoft 365, Azure, Entra ID, Intune, Teams and SharePoint.
• Enterprise networks, wireless, firewalls and connectivity.
• Cyber security, access control, monitoring and resilience.
• Virtualisation, telephony, endpoint/security platforms and system integrations.
• SQL, APIs, scripting or automation would be beneficial.

Skills

• Strong leadership and communication skills.
• Commercially aware and supplier-focused.
• Calm under pressure.
• Pragmatic, hands-on and solutions-focused.
• Able to explain technical matters clearly to non-technical stakeholders.