Highway Technical Support Officer

Bristol City Council
Bristol, United Kingdom
13 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English

Job location

Bristol, United Kingdom

Tech stack

Microsoft Word
Microsoft Excel
Microsoft Outlook
Web Browsers
Network administration

Job description

An opportunity has arisen for someone to join Bristol City Council as a Full Time Highway Technical Support Officer within the Highway Maintenance and Asset Team.

You will join a vibrant and fulfilling working environment and work as part of a friendly and enthusiastic team in delivering services to colleagues, the public and elected members in accordance with the Council's core values and the key performance indicators for the Highway Maintenance and Asset Team.

What will I be doing?

In this varied role, you will support permitting work across the highway network, working closely with contractors and internal teams such as Network Management to help ensure works are booked, coordinated effectively and managed in a way that minimises disruption to road users and the public.

You will respond to queries, liaise with stakeholders and help support the smooth and timely delivery of highway works.

You will also provide a wide range of technical and administrative support across the Highway Service. This will include managing correspondence and enquiries, processing applications, permits and licences, producing invoices, maintaining accurate records and working with teams across the service including Highway Maintenance, Highway Electrical Assets, Structures and Network Management.

This is an excellent opportunity to build broad experience in a busy and important service area.

The role is varied and you will receive a thorough introduction of the work required to achieve the goals and targets of the Service.

Requirements

The role would suit an individual who thrives on responsibility, continuous performance improvement and customer focus.

Excellent written and verbal communication skills to respond to enquiries and initiate/reply to correspondence.

Excellent organisational skills with the ability to manage and prioritise a busy workload and work to deadlines.

Have a working knowledge of Microsoft Office applications or equivalent including the following: Outlook, Word, Excel, Internet Explorer.

Have a willingness to learn new applications and technology.

Benefits & conditions

Pulled from the full job description

  • Annual leave
  • Company pension, At Bristol City Council, we go that extra mile for our people; we offer a work environment which is fast moving and supportive, giving you the chance to use your skills and develop new ones within a high-profile organisation.

Join us and you'll receive a generous rewards package including flexible working and flexi-time, membership of the Local Government Pension scheme, and a generous annual leave allowance as you'll have the chance to make Bristol a better place and contribute to it's future.

About the company

At Bristol City Council, we value having a workforce as diverse as the city we serve. We therefore welcome, develop and promote people from all sections of the community. Appointments will be made on merit.

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