Control Center Support

We are seeking an organized and detail-oriented Control Center Assistant to provide administrative and scheduling support to the Control Center Supervisor. This position plays a key role in coordinating production paperwork, tracking customer orders, maintaining schedules, and ensuring accurate communication between departments. The ideal candidate is dependable, customer-focused, and enjoys working in a fast-paced manufacturing environment., * Assist the Control Center Supervisor with daily production scheduling and administrative tasks.

• Update and maintain the daily Will Call Job Board and production schedules.
• Review Bills of Materials (B.O.M.), Manufacturing Process Control Sheets, and related paperwork for accuracy and completeness when asked.
• Distribute, and file production documents, including B.O.M.s, packing lists, and process control sheets.
• Track customer orders throughout the production process and maintain accurate order status records.
• Audit completed production paperwork for billing accuracy and communicate discrepancies to the Control Center Supervisor.
• Pull customer orders for will-call pickup and assist with order organization.
• Contact customers regarding order status, estimated completion times, delays, and abandoned orders.
• Pull routine reports, and perform basic clerical and data entry functions.
• Communicate effectively with production, sales, customer service, and shipping departments to support efficient workflow.
• Perform other administrative and clerical duties as assigned.

• High school diploma or GED required.
• Minimum of one year of clerical, administrative, scheduling, or customer service experience preferred.
• Proficiency with Microsoft Office (Word, Excel, Outlook) and general computer applications.
• Strong organizational skills with excellent attention to detail.
• Ability to manage multiple tasks and prioritize work in a fast-paced environment.
• Strong verbal and written communication skills with a professional customer service attitude., * Strong administrative and organizational skills.
• Dependable with excellent attendance and punctuality.
• Comfortable working with schedules, paperwork, invoices and customer orders.
• Ability to communicate professionally with customers and coworkers.
• Team player who enjoys supporting others and helping keep operations organized.
• Positive attitude, initiative, and willingness to learn.
• Bilingual proficiency is a plus

Physical Requirements

• Primarily seated office work with frequent computer and phone use.
• Frequent standing and walking throughout the facility.
• Ability to lift up to 15 pounds regularly and up to 44 pounds occasionally.
• Ability to use standard office equipment and perform repetitive hand movements.

Requirements

• Ability to work in a manufacturing office environment with changing priorities.
• Commitment to workplace safety and company policies, * Spanish (Preferred)

Ability to Commute:

• Corona, CA 92878 (Preferred)

Pulled from the full job description

• 401(k)
• Health insurance
• Paid time off
• Vision insurance
• Dental insurance, Duralum Products Inc., has been a trusted name in the aluminum patio cover and sun room industry for over 60 years. We have been manufacturing quality Sun Rooms, Aluminum Patio Covers, Lattice Patio Covers, Insulated Patio Covers and Patio Enclosures since 1962. Our commitment to quality, innovation, and exceptional service has made us a leader in this field. We are seeking skilled employees for our Control Center Support position. The position is full-time and offers competitive wages and benefit plans upon completion of the introductory period. Join our team and contribute to our mission of delivering superior products that bring comfort and style to our customers.

Reports To: Control Center Supervisor FLSA Status: Non-Exempt, * 401(k)

• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Shift:

• 8 hour shift