Manager Enterprise Applications

Enterprise Applications Leadership

Own the technical and product governance for MSA's Microsoft business applications ecosystem, including Dynamics 365 Finance & Operations, Customer Engagement, and Power BI

Lead application architecture, integration strategy, and solution design to ensure secure, scalable, and supportable platforms

Manage the full lifecycle of ERP-related enhancements, releases, customizations, support, and vendor-delivered work

Establish controls for security, compliance, environment management, testing, documentation, and operational support

Product Strategy & Business Partnership

Direct the product management process for the ERP portfolio, including business intake, backlog prioritization, roadmap planning, release coordination, and stakeholder communication

Partner with leaders and decision makers across departments to identify, recommend, develop, implement, and support cost-effective technology solutions

Analyze complex business needs and recommend technical solutions that align with enterprise standards and business goals

Establish governance for reporting and analytics solutions connected to ERP and CRM systems, including KPI alignment, data quality, and reporting consistency

Project, Vendor & Operational Management

Produce detailed timelines for application releases and implementations, monitor progress, and communicate project status

Oversee third-party vendors and implementation partners to ensure timely delivery, quality outcomes, knowledge transfer, and adherence to MSA standards

Develop business case justifications and cost/benefit analyses for IT initiatives

Support IT operational planning, including staffing, budgeting, software/hardware purchasing, resource allocation, and service delivery

People Leadership & Team Development

Lead, coach, mentor, and develop direct reports while creating a positive employee experience

Foster accountability, continuous improvement, open communication, and high performance across the team

Participate in recruiting efforts and employment decisions for direct reports

Bachelor's degree in Information Systems, Business, or a related field

Equivalent combination of education and experience may be considered

Experience

Five years of progressive technology experience required

Experience within the IT and finance functions of an Architecture/Engineering/Construction firm preferred

Experience leading enterprise applications, ERP platforms, business systems, or related technology portfolios preferred

Experience with Microsoft Dynamics 365 Finance & Operations, Customer Engagement, Power BI, or similar enterprise platforms preferred

Skills

Strong leadership, coaching, communication, and relationship-building skills

Ability to communicate with empathy and effectiveness in individual and group settings

Strong organizational and project management skills with the ability to manage changing priorities and complex initiatives

Ability to analyze business needs, evaluate solutions, and drive technology decisions aligned with organizational goals

Ability to negotiate persuasively, build trust, and demonstrate high personal and professional standards

Proficiency in Microsoft Office, Five years of progressive technology experience required.

Minimum Experience Required

Bachelor's degree in Information Systems, Business, or a related field required.

This position is performed in an office environment, with regular travel to other company offices

Eligible for MSA's Flex Time Program

Why MSA

100% employee-owned firm with 100+ years of community impact

Collaborative culture with in-house experts for all disciplines across the firm

Flexible work-life integration

Ongoing learning and professional growth opportunities for all positions

Commitment to fostering a work environment where employees have a strong sense of inclusion and belonging

Included on the "ENR Top 500 Design Firms" for over 27 straight years

Additional Benefits

Eligible employees also receive a comprehensive benefits package, including:

Compensation Range: $112,000 - $179,500 a year

Employee Stock Ownership Plan (ESOP)

Flex Time

401(k) Retirement Plan

Medical, Dental & Vision Insurance

Paid Time Off

Paid Holidays

Paid Parental Leave

Employer-Paid Insurance

Short-Term Incentive Program (STIP), Eligible employees also receive a comprehensive benefits package, including:

Compensation Range: $112,000 - $179,500 a year

Employee Stock Ownership Plan (ESOP)

Flex Time

401(k) Retirement Plan

Medical, Dental & Vision Insurance

Paid Time Off

Paid Holidays

Paid Parental Leave

Employer-Paid Insurance

Short-Term Incentive Program (STIP)