Platform Operations Engineer

The Platform Reliability Engineer will report to the Digital Infrastructure Services organization and support the design, implementation, and maintenance of enterprise-wide orchestration and container management platforms based on Kubernetes. These platforms support program software, solutions, and products across the organization., * Implement, support, and optimize Kubernetes-based container orchestration platforms across both unclassified and closed-area systems

• Collaborate with engineering, program teams, and cross-functional partners to improve platform usage and identify enhancements
• Diagnose and resolve complex Kubernetes-related issues in partnership with internal teams and stakeholders
• Support escalation and resolution of higher-severity platform issues in alignment with established processes
• Develop and enhance observability and monitoring capabilities to support error detection, defect reduction, and improved system performance
• Improve Mean Time to Detect (MTTD), Mean Time to Resolve (MTTR), service availability, and customer experience
• Implement and maintain monitoring tools, dashboards, and alerting systems aligned with operational best practices
• Work with infrastructure, networking, and application teams to forecast capacity, scaling requirements, and system demand

What You Will Do:

The Raytheon Orchestration and Container Kubernetes Service (ROCKS) team provides a standardized container management platform built on Kubernetes. ROCKS supports:

• A secure, enterprise container orchestration foundation for the Digital Ecosystem

• Deployment in air-gapped classified environments

• Non-production services in shared unclassified environments

• Integration across cloud and on-premises environments

• Advanced knowledge of Kubernetes architecture, operations, and supporting tools

• Experience deploying, configuring, maintaining, and supporting Kubernetes clusters

The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance, * Experience in cloud and hybrid environments including AWS GovCloud, Azure Government, VMware, bare metal, and restricted networks

• Experience with highly available and resilient cluster design and operations
• Experience implementing observability, monitoring, and alerting solutions for distributed systems

Qualifications You Must Have:

• Typically, requires Bachelor's in science, Technology, Engineering, or Mathematics (STEM) or equivalent experience and a minimum of 5 years prior relevant experience, or An Advanced Degree in a related field and a minimum of 3 years experience.
• Experience installing, deploying, monitoring, and supporting Kubernetes clusters in on-premises and cloud environments
• Experience with Kubernetes platforms including Rancher RKE2, upstream Kubernetes, OpenShift Container Platform, VMware VKS/Tanzu, or similar Kubernetes distributions
• Experience with Kubernetes-related tools and technologies including Terraform, Helm, Python, Go, and Bash
• Experience with observability and monitoring tools including Grafana, Prometheus, Alert manager, and Loki
• The ability to obtain and maintain a US security clearance. U.S. citizenship is required as only U.S. citizens are eligible for a security clearance

Qualifications We Prefer:

• Deploying cloud native platforms and systems in classified and unclassified environments
• Designing and operating scalable, secure, high-performance systems, platforms, and Kubernetes clusters
• Working with VMware, AWS GovCloud, and Azure Government environments
• Oral and written communication
• Executing projects within schedules and budgets
• Translating business and functional requirements into technical requirements and tasks
• Documenting and diagramming technical systems
• Working with CNCF Kubernetes components including service mesh, service discovery, package management, observability and monitoring, runtimes, and security
• Working with GitOps and Kubernetes package management tools including ArgoCD, Packer, Helm, and Kustomize
• Working in Agile environments with product owners and scrum masters
• Implementing Kubernetes in air-gapped and regulated network environments
• Root cause analysis of distributed system failures
• Monitoring CNCF ecosystem developments and applying technologies to Kubernetes platforms

Pulled from the full job description

• Tuition reimbursement
• Parental leave
• Health insurance
• 401(k) matching
• Paid time off
• Vision insurance
• Dental insurance, What We Offer:
• Whether you're just starting out on your career journey or are an experienced professional, we offer a total rewards package that goes above and beyond with compensation; healthcare, wellness, retirement, and work/life benefits; career development and recognition programs.
• Some of the benefits we offer include parental (including paternal) leave, flexible work schedules, achievement awards, educational assistance, and child/adult backup care., The salary range for this role is 86,800 USD - 165,200 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.

Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.

Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.

This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.

RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.

RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world's most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. Raytheon brings the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. We deliver solutions that help our nation and allies defend freedoms and deter aggression, creating a safer, more secure world. Join us and help shape the future of aerospace and defense.