Interaction Designer

• Design end-to-end user journeys and service interactions across complex digital services.
• Create user flows, wireframes, prototypes, and interaction patterns to communicate design solutions.
• Work collaboratively within agile, multidisciplinary teams including User Researchers, Service Designers, Content Designers, Business Analysts, Product Managers, Developers, and Delivery Managers.
• Translate user research findings into interaction design recommendations that improve usability and accessibility.
• Facilitate workshops and collaborative design sessions with stakeholders and delivery teams.
• Iterate designs based on user feedback, testing, analytics, and business requirements.
• Ensure designs comply with the Government Design System, GDS Service Standard, and accessibility legislation (WCAG 2.2 AA).
• Contribute to design systems and promote consistency across services.
• Present design concepts and rationale to senior stakeholders and project teams.
• Support service assessments and assurance activities where required.

• Demonstrable experience working as an Interaction Designer within UK Government or public sector organisations.

• Strong understanding and practical application of Government Digital Service (GDS) standards, service assessments, and the Service Manual.

• Experience designing services in agile delivery environments.

• Proven ability to create: o User flows o Wireframes o Interactive prototypes o Journey maps o Interaction models

• Experience using industry-standard design tools such as Figma, Adobe XD, or Sketch.

• Strong understanding of accessibility standards including WCAG 2.2 AA.

• Experience collaborating closely with User Researchers to validate design decisions.

• Excellent stakeholder management and communication skills.

• Ability to clearly explain design rationale to both technical and non-technical audiences.

Desirable Skills:

• Experience working across multiple government departments or arm's-length bodies.
• Knowledge of the GOV.UK Design System and design patterns.
• Experience contributing to or maintaining design systems.
• Familiarity with service blueprints and end-to-end service design.
• Experience using analytics and behavioural insights to inform design decisions.
• Understanding of inclusive design principles.
• Experience supporting GDS service assessments.

Technical Skills:

• Figma
• Miro
• Jira
• Confluence
• GOV.UK Design System
• Prototyping tools
• Accessibility testing tools

Due to the nature and urgency of this post, candidates holding or who have held high level security clearance in the past are most welcome to apply. Please note successful applicants will be required to be security cleared prior to appointment which can take a minimum 10 weeks. LA International is an award-winning partner of choice for many of the world's most influential companies and government organisations. Holding Enhanced Government Security Accreditation, we are recognised as the European market leader in the delivery of Security Cleared talent to organisations that demand the very highest levels of security, compliance and assurance.