NOC Operations Manager

We're looking for an experienced NOC Operations Manager to lead the Network Operations Team and play a key role in managing and evolving a complex, multi-platform IT environment supporting customers across Finance, Manufacturing, Retail and other sectors.

This is a remote-first opportunity with occasional travel to company and customer sites, giving you the flexibility to work from home while remaining hands-on with cutting-edge infrastructure and technologies.

What you'll be doing

You'll lead the NOC team, ensuring the smooth operation of business-critical systems while driving continuous improvement across our managed services. From overseeing Linux and Windows environments to managing VMware, networking, high availability, security and automation, you'll be at the heart of delivering exceptional service to our customers.

You'll prioritise workloads, manage incidents, and help shape the future of our infrastructure.

• Strong expertise across Linux, Windows Server and VMware ESXi
• Expert knowledge of Windows 10/11
• Own Car and Clean Driving License.
• Experience in Operations, Infrastructure or Systems Engineering
• Solid networking, high availability and security knowledge
• Experience with technologies such as Veeam, Intune, NGINX, HAProxy, Apache and scripting/automation
• A proactive, customer-focused approach and excellent leadership skills
• The ability to thrive in a fast-paced managed services environment
• Industry certifications (such as VMware VCP or Microsoft certifications) are highly desirable.