Senior Infrastructure Engineer

Our technical division is entering an exciting new phase of growth. We're investing heavily in our people, technologies and service delivery, creating an opportunity for an experienced Senior Infrastructure Engineer to play a key role in shaping the future of the department. This isn't a role where you'll spend every day firefighting tickets. We're looking for someone who enjoys designing solutions, delivering projects, mentoring engineers and becoming a trusted technical adviser to our clients. For the right person, there is a genuine pathway into a future Head of Technology Projects position. The Role You'll be the senior technical escalation point for our Service Desk while leading infrastructure and cloud projects across our client base. Working closely with the Directors, you'll help define technical standards, improve internal systems and contribute to the future direction of our technology division. This is a hands-on technical role with significant client interaction and project delivery. Responsibilities

• Act as the senior technical escalation point for complex infrastructure issues.
• Design, implement and support Microsoft 365 and Azure environments.
• Lead cloud migrations, server upgrades and infrastructure refresh projects.
• Design and support secure networking solutions, including firewalls, switching, VLANs, VPNs and wireless infrastructure.
• Manage Microsoft Entra ID, Intune, Conditional Access and identity security.
• Support virtualisation platforms including VMware and Hyper-V.
• Configure backup, disaster recovery and business continuity solutions.
• Deliver cyber security best practice including Microsoft Defender, Huntress, vulnerability management and security hardening.
• Produce technical documentation and maintain high implementation standards.
• Mentor 1st and 2nd Line Engineers, supporting their technical development.
• Work closely with clients as a trusted technical adviser.

• Minimum five years' experience within an MSP or managed services environment.
• Strong Microsoft 365 administration.
• Azure infrastructure and cloud services.
• Microsoft Entra ID and Intune.
• Windows Server.
• Hyper-V and/or VMware.
• Advanced networking including TCP/IP, DNS, DHCP, VLANs, VPNs and routing.
• Firewall experience (Meraki, Fortinet, Sophos, SonicWall or similar).
• Backup and disaster recovery technologies.
• Excellent troubleshooting, communication and documentation skills.
• Full UK driving licence.

Desirable Skills

• Microsoft Azure certifications.
• Microsoft 365 certifications.
• Cisco or Meraki networking.
• Microsoft Defender XDR.
• Huntress, Sentinel or other SIEM/XDR platforms.
• PowerShell automation.
• SharePoint migrations.
• Azure Virtual Desktop.
• Cyber Essentials and security compliance., You're an experienced infrastructure engineer who enjoys solving complex technical challenges and takes pride in delivering high-quality solutions. You're commercially aware, communicate confidently with clients and colleagues, and want more than just another support role. You want to influence technology decisions, mentor engineers and help build an exceptional technical team. If you're looking for an opportunity where your expertise will genuinely shape the future of a growing technology business, we'd love to hear from you.

• £55,000-£70,000 depending on experience.
• Hybrid working.
• Company pension.
• Ongoing Microsoft training and certification funding.
• Exposure to modern enterprise technologies.
• Involvement in high-profile infrastructure and cloud projects.
• A genuine opportunity to influence technical strategy.
• Clear pathway to Head of Technology Projects for the right individual.

Veritas Workspace Solutions is a growing technology company delivering Managed IT Services, Cyber Security, Communications, Connectivity, Print Management and Business Automation solutions to businesses across London and the South East.