System Administrator Level 2 (TS/SCI with Polygraph Required)
Role details
Job location
Tech stack
Job description
We are seeking a System Administrator Level 2 to support the installation, maintenance, monitoring, and troubleshooting of telecommunications and network infrastructure systems in a 24/7 operational environment. This role involves ensuring continuous system availability, responding to incidents, coordinating with internal and external stakeholders, and performing routine system updates and security-related maintenance activities., * Install, maintain, and repair telecommunications systems and network infrastructure.
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Provide 24/7 system and infrastructure monitoring, including alerting, logging, ticketing, and reporting.
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Perform administrative support functions related to system operations and maintenance.
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Coordinate with ISP personnel, network operations staff, and customer support teams to ensure situational awareness and incident response.
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Provide notifications and updates regarding system events and outages.
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Perform router and switch updates in support of security and operational requirements.
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Troubleshoot system issues and support resolution of operational incidents.
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Maintain accurate documentation of system status, changes, and incidents.
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Support ongoing operational readiness of mission-critical systems.
Shift Information
- Sunday to Thursday: 2:00 PM - 10:00 PM
or
- Monday to Friday: 2:00 PM - 10:00 PM
Requirements
The ideal candidate will have strong technical troubleshooting skills, experience in network/system operations, and the ability to work in a shift-based mission-critical environment., Candidates must meet one of the following experience requirements:
- High School Diploma or GED with 15 years of relevant experience
OR
- Bachelor's degree with 10 years of relevant experience
Required Certifications & Skills
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Active TS/SCI security clearance with current polygraph (required)
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Strong creative problem-solving skills
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IAT Level II certification (DoD 8570 baseline requirement)
One or more of the following certifications required:
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Cisco Certified Network Associate (CCNA) - Security
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CompTIA Cybersecurity Analyst (CySA+)
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CompTIA Security+ CE
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GIAC Security Essentials (GSEC)
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Global Industrial Cyber Security Professional (GICSP)
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Systems Security Certified Practitioner (SSCP)
Preferred Experience
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Experience in network operations center (NOC) or systems administration environments
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Familiarity with Cisco networking equipment (routers and switches)
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Experience supporting secure, high-availability systems in mission-critical environments
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Incident response, monitoring, and ticketing system experience
Benefits & conditions
Salary Range: $70,000 - $120,000 annually Compensation is based on experience, education, certifications, security clearance level, geographic location, and contract requirements. Benefits Comprehensive benefits package including:
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Medical, dental, and vision insurance
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Life and disability coverage
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Paid holidays and PTO
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Paid parental leave
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Tuition reimbursement
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401(k) with employer match
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