Software Design Engineer

• Analyze failure signals from cloud gaming hardware to identify root causes of issues.

• Develop and refine troubleshooting guides to assist onsite technicians in hardware repairs.

• Implement improvements to automated health monitoring and repair systems.

• Collaborate with cross-functional teams to enhance system reliability and performance.

• Document technical findings, trends, and solutions for continuous process improvement.

What's Needed?

Our client, a leading technology organization specializing in cloud gaming and digital entertainment, is seeking a Software Design Engineer to join their innovative team. As a Software Design Engineer, you will be part of the Cloud Gaming Support Department supporting hardware troubleshooting and system optimization. The ideal candidate will demonstrate strong problem-solving skills, effective communication, and a proactive approach to technical challenges, which will align successfully in the organization., Top 3 Must-Have HARD Skills & years of experience for each:

• Debugging hardware issues (2 years)

• Technical documention, especially trouble shooting guides (2 years)

• Scripting or command line tool development (2 years) - C# and PowerShell (or transferable skills for coding), + Bachelor's degree in computer science, computer engineering, or a related technical field.

• 2-4 years of experience in hardware troubleshooting, system diagnostics, or related roles.

• Proficiency in debugging hardware issues and developing troubleshooting documentation.

• Experience with scripting or command-line tools, especially C# and PowerShell.

• Strong analytical skills with the ability to prioritize and manage multiple issues effectively.

+ Opportunity to contribute to the development of cloud gaming technology that reaches millions worldwide. + Work within a passionate, innovative team dedicated to enhancing gaming experiences. + Engage in challenging technical problems with real impact on product reliability. + Potential for role extension based on performance and project needs. + Be part of a dynamic environment that values diversity and continuous learning. If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells. _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands -_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _- creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent._ ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.