Remote 2nd Line IT Support MSP Luxury Brands

Ernest Gordon Recruitment
Loughton Civil Parish, United Kingdom
3 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Intermediate
Compensation
£ 70K

Job location

Loughton Civil Parish, United Kingdom

Tech stack

Microsoft Excel
Azure
Cloud Computing
Microsoft Operating Systems

Job description

  • Troubleshoot IT issues.
  • Manage multiple IT support tickets.
  • Ensure SLAs are met.
  • Provide support and implementation services to our clients.
  • Resolve helpdesk issues.
  • Support Microsoft operating systems.
  • Learn from industry experts to upskill yourself.

Technologies:

  • Support
  • Azure
  • Cloud
  • Excel
  • Hardware

Requirements

  • We are looking for a 2nd Line IT Support Engineer with an MSP background.
  • You should have a technical support background.
  • You should be a good communicator.
  • You should be commutable to Loughton.

Benefits & conditions

We are a fast-growing, award-winning support company working with luxury brands, blue chip companies, and some of the most recognisable names in fashion. We offer comprehensive software training beyond the fundamentals, a strong team culture, tangible goals and incentives, and excellent progression opportunities. This is a hybrid role based in Loughton, with a salary of £38,000 - £42,000 plus overtime, a company bonus, and company benefits.

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