IT Support Specialist

• We provide 1st and 2nd line IT support to internal users.
• We build, deploy, and configure Windows devices.
• We support Microsoft 365, Active Directory, and Azure Entra ID.
• We work with Microsoft Intune and endpoint management.
• We get involved in infrastructure improvements and IT projects.
• We support networking, servers, and office technology.
• We help improve security, compliance, and system resilience.
• We assist with hardware installations and data centre activities.
• We work within ITIL best practice.
• We collaborate with our internal IT team.

Technologies:

• Active Directory
• Azure
• Cloud
• Hardware
• Support
• ITIL
• Microsoft 365
• Microsoft Intune
• Security
• TCP/IP
• Windows
• Office 365, We are recruiting an IT Support Specialist to join our internal technology team at one of Bedfords leading software companies. This is a hybrid role, with 1-2 days per week in Bedford, and a salary of £36,000-£40,000 plus an excellent benefits package. You will work with a modern Microsoft technology stack, gain exposure to cloud technologies and enterprise infrastructure, and take part in meaningful IT projects alongside day-to-day support. We offer clear opportunities to develop your technical skills and career within a friendly, collaborative technology team.

• We are looking for experience in 1st/2nd line IT support.
• We are looking for experience with Windows Server.
• We are looking for experience with Active Directory.
• We are looking for experience with Microsoft 365.
• We are looking for experience with Azure Entra ID.
• We are looking for experience with Microsoft Intune.
• We are looking for experience with networking, including DNS, DHCP, and TCP/IP.
• We are looking for experience with VPNs and firewalls.
• We are looking for experience with hardware deployment and troubleshooting.
• We are looking for excellent customer service and communication skills.