Remote Senior Site Reliability Engineer

• Act as a senior member of our SRE team, supporting backlog and workload management, scoping requirements, peer review of code, and providing feedback to the team
• Represent our team in management and stakeholder meetings, uphold best practices, and suggest improvements to our development processes
• Investigate, test, and resolve technical problems while working closely with other engineers to deliver core product functionality
• Define SLOs, SLIs, and SLAs for key metrics covering the health, security, stability, and uptime of our production, staging, and development environments
• Monitor our environments and respond to alerts and issues arising in day-to-day operations
• Participate in our on-call rota for priority-1 alarms with the wider Platform teams
• Drive ongoing upgrades and improvements to operational processes to optimise performance, stability, and cost
• Work with our platform engineering team to plan application and infrastructure releases and configuration changes
• Interact with internal teams and external third-party vendors to troubleshoot and resolve complex problems

Technologies:

• AI
• API
• AWS
• Big Data
• CI/CD
• ClickHouse
• Cloud
• DevOps
• Golang
• Kafka
• Linux
• Marketing
• MySQL
• OpenTelemetry
• PHP
• Prometheus
• Python
• Security
• Terraform
• Vue
• Machine Learning
• REST

• 5+ years of experience in an engineering role supporting a scaled SaaS platform running on Linux in a cloud environment
• Experience working with high-performance systems and solving complex engineering problems at scale
• Understanding of distributed systems design, including asynchronous tasks, event-driven architecture, scheduling, caching, and queue processing
• Ability to apply distributed systems knowledge to resolve scaling constraints and perform performance tuning across API, application, and database layers
• Strong communication skills and the ability to explain complex technical solutions clearly
• Strong understanding of PHP, GoLang, MySQL, OpenTelemetry, and Prometheus
• Experience with cloud and DevOps technologies such as AWS, Terraform, and CI/CD
• Experience with technologies in our stack such as ClickHouse, Kafka, Pulsar, and Python
• Experience with networking and security concepts
• Interest or experience with marketing technologies
• Interest or experience with big data, data analytics, AI, and machine learning, We are seeking a Senior SRE to join our team focused on site reliability, security, and scalability as we manage rapid growth. Our core technologies include PHP, MySQL, Vue.js, and AWS. This is a remote role with locations in Ireland (Dublin) or the UK (London or Milton Keynes), and participation in an on-call roster is required.