Remote IT Support MSP / Luxury Brands
Ernest Gordon Recruitment
Loughton Civil Parish, United Kingdom
3 days ago
Role details
Contract type
Permanent contract Employment type
Full-time (> 32 hours) Working hours
Regular working hours Languages
English Compensation
£ 70KJob location
Loughton Civil Parish, United Kingdom
Tech stack
Microsoft Excel
Azure
Cloud Computing
Microsoft Operating Systems
Job description
- We will manage multiple IT support tickets.
- We will troubleshoot and resolve helpdesk issues.
- We will ensure SLAs are met.
- We will provide support and implementation services to our clients.
- We will support Microsoft operating systems.
- We will learn from industry experts to continue upskilling.
Technologies:
- Support
- Azure
- Cloud
- Excel
- Hardware
Requirements
- We are looking for an IT Support Engineer with an MSP background.
- We want a good communicator who can work effectively with clients and colleagues.
- We need someone who is commutable to Loughton.
- Experience in technical support is preferred.
- Experience with Microsoft operating systems is relevant.
Benefits & conditions
We are a fast-growing, award-winning support company working with luxury brands, blue chip businesses, and some of the most recognisable names in fashion. We offer a tight-knit team culture, comprehensive software training beyond the fundamentals, tangible goals and incentives, and strong progression opportunities. The role is based in Loughton on a hybrid working basis, with a salary of £38,000 to £42,000 plus overtime, a company bonus, and company benefits.