IT Infrastructure Engineer

We have an exciting opportunity for an IT Infrastructure Engineer to join our IT tean. You'll play a key role in ensuring our IT infrastructure is secure, resilient and fit for the future, supporting colleagues across the organisation while delivering technology that enables outstanding services. This is a hybrid role with 2 days per week required in our Bristol office, alongside site visits where required. A full UK driving licence and access to a vehicle insured for business use are essential, as regular travel to our sites is required. Location of the role: Priory IT Offices, York House, 1300 Parkway North Stoke Gifford, BS34 8YU, As an IT Infrastructure Engineer, you'll be at the heart of delivering secure, resilient and high-performing IT infrastructure that keeps our organisation running. You'll provide technical expertise to the Infrastructure Team and wider business, ensuring our systems are reliable, scalable and fit for the future. You'll take ownership of infrastructure projects from planning through to delivery, while supporting and enhancing our network, server and cloud environments. Working both remotely and on-site, you'll resolve complex technical issues, maintain accurate documentation and asset records, and ensure services are delivered in line with agreed standards and SLAs. You'll also play an important role in shaping our infrastructure strategy, identifying opportunities to improve performance, security and resilience, while ensuring the confidentiality, integrity and accuracy of our systems, data and technical documentation.

You'll have proven experience in an infrastructure engineering role, with strong technical expertise across Microsoft server and desktop technologies, enterprise hardware and network infrastructure. You'll be confident diagnosing and resolving complex infrastructure and networking issues, with the ability to work independently, prioritise effectively and deliver high-quality solutions to tight deadlines. You'll bring a proactive, customer-focused approach, excellent problem-solving skills and the ability to communicate technical information clearly to both IT colleagues and non-technical stakeholders. You'll be experienced in producing accurate technical documentation, supporting infrastructure improvements and contributing to project delivery from planning through to implementation. A relevant IT qualification is essential, with Microsoft certification desirable

Pulled from the full job description

• Referral programme
• Annual leave
• Employee discount
• Employee assistance programme
• Cycle to work scheme
• Tech scheme, We want you to succeed at Priory and thrive in your role. You will be well supported with regular career conversations. We also offer full training and numerous pathways into leadership and qualified clinical positions to help you shape your career with us.
• 25 days Annual Leave + Bank Holidays + additional day's leave for your Birthday!
• Annual leave entitlement increases based on length of service: 27 days after 5 years' service and 30 days after 10 years' service
• Length of service recognition awards - every 5 years
• Employee Assistance Programme
• Initial Disclosure Check Cost covered, if applicable to role
• 'My Possible Self' App and health-related benefits
• Online discounts and cashback rewards - Priory Perks
• Smart Technology scheme (qualifying period)
• Cycle to work scheme (qualifying period)
• Smart Holidays (qualifying period)
• Gym Flex (qualifying period)
• Healthcare Cash Plan - Simply Health Scheme
• Eye Care Vouchers
• 'Cash for Colleagues' - Employee referral scheme
• Access to development opportunities
• Sponsorship of professional qualifications through our Individual Professional Development (IPD) panel
• Leadership & management development
• Parental Leave Gift

Priory is the UK's leading independent provider of mental health and adult social care. With 12,000 colleagues and a network of 270 services, we support over 24,000 people each year to live their lives as fully and independently as possible. We treat more than 70 conditions - including depression, anxiety, eating disorders and children's mental health - and provide residential and supported living care for autistic adults, people with a learning disability, Prader-Willi Syndrome, brain injuries and older people. We are an equal opportunities employer committed to providing an inclusive, accessible recruitment process. Learn more about the accessibility support we offer here.