Data Protection Coordinator

We are now looking for a Data Protection Coordinator to join us and work alongside our Group Data Protection Officer. This is a hands-on operational role where you will make a real difference by keeping our records in shape, supporting residents who make data requests, and helping the wider organisation build good data protection habits. You won't be making high-level regulatory decisions; instead, you'll be the engine room that keeps day-to-day compliance running smoothly., To provide reliable operational data protection support to the Group DPO, helping Chime Housing deliver consistent compliance across the Group, with a particular focus on building capability and embedding good practice across the organisation., * Handle Data Subject Access Requests (DSARs) from initial receipt through to preparing the response pack, ready for the Group DPO to review and sign off. * Maintain all data protection registers - including the Data Asset Register (ROPA), and processor and controller records by keeping them accurate and up to date. * Liaise with Data Champions across Chime Housing Group to prompt timely updates to the Data Asset Register and support their engagement with data governance. * Carry out data protection due diligence for standard supplier relationships: obtain assurances, review responses, and file them alongside contracts and agreements. * Log data protection incidents and near-misses accurately on the incident log and escalate to the Group DPO for assessment and decision. * Produce monthly KPI reports on data protection activity, drawing on registers and logs to provide clear management information. * Support scheduled reviews of data protection policies and help draft written procedures for routine compliance processes. * Provide general administrative and coordination support to the Group DPO as needed.

Experience handling Data Subject Access Requests, or a clear and demonstrable understanding of the DSAR process under UK GDPR. * Working knowledge of UK GDPR, Data Protection Act 2018 and the Data Use and Access Act (DUAA) 2025 framework. * Experience maintaining compliance records, registers, or logs; and an organised, methodical approach to doing so. * Good written communication skills: able to draft clear, accurate documentation and correspondence. * Strong attention to detail and the ability to manage multiple tasks against deadlines. * Proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook). * A discreet and professional approach to handling sensitive personal information.

Desirable:

• Experience in housing, local government, or another regulated sector.
• A data protection qualification or certificate (e.g. BCS Foundation Certificate in Data Protection, CIPPE, or similar).
• Familiarity with supplier due diligence or DPIA processes.
• Experience producing management information or performance reports.

We are Chime Housing, a Community Gateway housing association with over 13,500 homes across Hertfordshire and the surrounding areas. Our core focus is on providing good-quality places to live for lower-income households, and most of our homes are for social and affordable rent.