Remote System Administrator

• We manage and maintain corporate IT infrastructure, including SaaS applications, cloud services, and internal systems.
• We oversee user access, account provisioning, and identity management across platforms such as Google Workspace, Okta, and Azure AD.
• We ensure network security, endpoint protection, and data encryption policies are in place.
• We monitor and optimize hardware and software performance, troubleshooting issues as needed.
• We implement and enforce IT security best practices, including multi-factor authentication and role-based access control.
• We maintain and support company-wide SaaS tools such as Slack, Zoom, Notion, and Atlassian.
• We assist in onboarding and offboarding employees by setting up and deactivating accounts.
• We automate IT operations, workflows, and system monitoring to improve efficiency.
• We maintain software licenses, compliance requirements, and IT documentation.
• We provide technical support and training to employees, ensuring smooth system usage.

Technologies:

• AI
• AWS
• Atlassian
• Azure
• Bash
• Cloud
• Hardware
• Support
• Microsoft 365
• Network
• PowerShell
• Python
• Security
• Slack
• Office 365
• IAM
• RBAC, We are Air Apps, a family-founded company born in Lisbon, Portugal in 2018, with offices in Lisbon and San Francisco. We are on a mission to create the worlds first AI-powered Personal & Entrepreneurial Resource Planner and to redefine how people plan, work, and live. We are self-funded and have reached over 100 million downloads worldwide. This is a fully onsite Systems Administrator role based in our Lisbon office, where we collaborate closely with cross-functional teams in a dynamic, fast-paced environment, and we are open to supporting relocation efforts. We offer Apple hardware for work, an annual bonus, top-tier health and life insurance, a transportation budget, a Coverflex benefits package, childcare support, Air Conference, a pension fund, Urban Sports Club membership, and free meals at the hub. We are committed to building a diverse, inclusive, and equitable workplace, and we welcome applicants from all backgrounds and experiences.

• We have around 3+ years of experience in IT administration, systems administration, or IT support.
• We have experience managing cloud-based corporate IT environments such as Google Workspace, Microsoft 365, AWS, or Azure.
• We are proficient in identity and access management tools such as Okta, Azure AD, or JumpCloud.
• We have knowledge of endpoint management solutions such as Jamf, Intune, Kandji, or similar MDM platforms.
• We are familiar with network security, VPNs, firewalls, and zero-trust security models.
• Experience with IT automation and scripting such as Bash, PowerShell, or Python is a plus.
• We can troubleshoot hardware, software, and connectivity issues efficiently.
• We have a strong understanding of IT compliance, data privacy regulations such as GDPR and SOC 2, and best practices.
• We have excellent problem-solving skills and the ability to work in a fast-paced, remote-first environment.