Principal System Operations Engineer

PTC seeks an experiencedPrincipalSystemOperations Engineer/Developerto contribute to the deployment, expansion, and monitoring of our global cloud service. You will work on our one-of-a-kind 3D collaborative CAD application withcutting-edgecloud, web, and mobile technologies with responsibilities for building,operatingand scaling our global CAD and data management service. Use your Linux systems and operations skills to design and implement new automation, ensure reliableperformance,andmaintainsecurity for the next generation of 3D-designed products.

Successful candidates will be self-motivated and hands-on with the ability to dig into the code and help improve our deployment infrastructure. The candidate will be integral to creating a "low touch" automated environment and work closely with teammates to implement and refine new techniques for deploying andmonitoringthe infrastructure. Qualified candidates should have a background in Operations, DevOps, QA, or Support.

Are you up for

• Not just doing the work, but teaching others and explaining the "why" behind technical decisions

• Looking for placesyou can improve the service and not just take direction

• Not being afraid to roll up your sleeves and dig into the logs

• Constantly thinking about system robustness, stability, and scalability

Daily aspects of the role

• Work to complete stories and fix bugs on a 3-week Agile style release process using a CI/CD pipeline

• Review logs to debug issues with deployed, globally distributed environments

• Take ownership ofnew solutions, ideas, assignments, action items, and issues, and drive them to completion

Preferred Skills/Experience

• US Citizenship orGreen Cardis requireddue to ITAR requirements.

• Ability to commute to the Seaport Boston office 2-3 days a week.

• 10+ years in a highly technical, hands-on operations / DevOps / support / QA role

• Experience with large AWS, Azure, or GCP environments is strongly recommended

• Strong experience with administering and deploying on Linux systems

• Experience with automated deployment and monitoring tools likePuppet andAnsible.

• Experience with automated Infrastructure as Code tools like Terraform,Cloudformation,etc

• Experience with backend databases like MongoDB or Elasticsearch is a plus

• Experience supporting Java applications a plus

• Python or bash scripting a plus

Basic Qualifications

• Bachelor's degree in mathematics, engineering, science, or equivalent experience

PTC carefully considers a wide varietyof factors when determining compensation. The anticipated annual salary range for this position is between $118,000 - 180,000. The salary range reflects a good-faith estimate of compensation at the time of posting. Actual compensation may vary based on a candidate's skills, qualifications, experience, and location. Additionally, candidates may be eligible for a performance-based bonus. Employees also have the opportunity to become a PTC shareholder through our employee share purchase program (ESPP), which allows for the purchase of discounted PTC stock. Certain roles may also be eligible for participation in our equity programs. Employees may be eligible for medical, dental and vision insurance, paid time off and sick leave, tuition reimbursement, 401(k) contributions and employer match, flexible spending accounts, life insurance, disability coverage and, if you are an office-assigned employee, a generous commuter subsidy. All total rewards and benefits programs are, If you share our passion for problem-solving through innovation, you'll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

Our world is transforming, and PTC is leading the way.Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow - all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible., Onshape(www.onshape.com), a PTC SaaS business, is developing a completely new Computer-Aided Design (CAD) and design data management platform for professional mechanical designers and engineers, delivered globally as SaaS. Think SolidWorks meets GitHub meets Google Docs. Our office is in the heart of Boston's beautiful Seaport District., Life at PTC is about more than working with today's most cutting-edge technologies to transform the physical world. It's about showing up as you are and working alongside some of today's most talented industry leaders to transform the world around you.