(Up to $100K)Japanese Bilingual IT Technical Support Engineer -11287

Leverages U.S. Inc. (Shigotosagashi.com)
Torrance, United States of America
5 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English, Japanese
Experience level
Intermediate
Compensation
$ 100K

Job location

Torrance, United States of America

Tech stack

Cloud Computing
Microsoft Software
Windows Server
Citrix Systems
Security Software
Information Technology
Network Server
VMware

Job description

  • Maintain and troubleshoot network, server, and IT systems, ensuring they are operational and performing optimally.
  • Manage existing customer accounts, addressing all technical issues promptly and ensuring customer satisfaction.
  • Lead and mentor junior engineers and team members throughout project implementation, troubleshooting, and day-to-day operations.
  • Maintain detailed records of installations, configurations, troubleshooting solutions, and project progress. Report status, progress, and troubleshooting tasks to project leaders and management on a regular basis.

Requirements

  • Bachelor's degree in Information Technology, Computer Science, or related field (or equivalent experience)
  • 3-5+ years in IT systems administration with a focus on end-user support, security, and cloud/endpoint management
  • Microsoft, Citrix, VMware and other major software vendor's products.
  • Unix/Linux and Windows server operation and maintenance.
  • Security software and solutions for servers and PCs.
  • Security Tools such as SASE, EDR, Vulnerability check and so on.

Benefits & conditions

3.13.1 out of 5 stars Torrance, CA 90504 $80,000 - $100,000 a year - Full-time, Pulled from the full job description

  • 401(k)
  • Health insurance
  • Paid time off
  • Vision insurance
  • Dental insurance, * 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

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