Technology Installation & Support Specialist
Role details
Job location
Tech stack
Job description
Willamette Smart Solutions is seeking a motivated, dependable Field Technology Specialist to join our growing team. This is an on-call field position responsible for installing, configuring, troubleshooting, and supporting residential and commercial technology solutions throughout Oregon.
You'll work directly with homeowners and businesses installing Wi-Fi networks, Starlink systems, security cameras, access control, smart home technology, business networking equipment, and other connected technology solutions. Every day is different, giving you the opportunity to work with the latest technology while providing exceptional customer service.
Responsibilities
- Install and configure Wi-Fi and mesh networking systems
- Install and activate Starlink internet systems
- Install security cameras and video surveillance systems
- Install and configure access control systems and smart locks
- Install smart home devices including lighting, thermostats, doorbells, speakers, and automation products
- Install televisions, networking equipment, routers, switches, and structured cabling
- Configure Apple, Windows, and smart devices
- Troubleshoot internet, Wi-Fi, networking, and connected device issues
- Test, document, and verify completed installations
- Educate customers on how to use their new technology
- Maintain a clean, organized, and professional work environment
- Travel to residential and commercial client locations throughout Oregon as projects are scheduled
Requirements
- Experience installing Wi-Fi and networking equipment
- Experience with Starlink installations
- Experience installing security cameras
- Experience with smart home products
- Experience with access control or low-voltage systems is a plus
- Familiarity with Apple, Windows, and mobile devices
- Strong troubleshooting skills
- Excellent customer service and communication skills
- Valid driver's license with reliable transportation
- Ability to lift 50 pounds and work on ladders when required
Benefits & conditions
$30 - $50 an hour - Contract