Managed IT Systems Engineer

The ideal candidate will have advanced experience supporting Microsoft-based business environments, cloud services, networking infrastructure, cybersecurity, virtualization, and end-user systems.

Technical Skills

Microsoft Technologies

· Windows 10/11 and Windows Server 2016-2022 (2025 experience a plus)

· Active Directory, Group Policy, DNS, DHCP, and Remote Desktop Services

· Microsoft 365 administration including Exchange Online, Teams, SharePoint, OneDrive, and Microsoft Entra ID

· Microsoft Intune, Autopilot, Defender, Conditional Access, MFA, and endpoint management

· Microsoft Azure services including virtual machines, networking, backup, disaster recovery, and hybrid cloud environments

· PowerShell scripting and automation

Virtualization & Infrastructure

· VMware vSphere/ESXi administration and support

· Hyper-V management

· Storage, high availability, and disaster recovery planning

Networking

· TCP/IP, DNS, DHCP, VLANs, routing, switching, VPNs, and wireless networking

· Troubleshooting network performance, connectivity, and security issues

· Experience with Cisco, Ubiquiti, Aruba, Fortinet, or Meraki environments preferred

Cybersecurity

· Firewall administration and endpoint security management

· Microsoft Defender and Sophos solutions

· Vulnerability management, patching, ransomware response, and security best practices

· MFA, Conditional Access, and incident response experience

Backup & Disaster Recovery

· Backup implementation, monitoring, testing, and recovery

· Experience with Veeam, Datto, Nakivo, Synology, or Azure Backup preferred

VoIP & Unified Communications

· Deployment and support of cloud and on-premises VoIP solutions

· Microsoft Teams Phone, SIP trunking, call routing, auto attendants, and QoS

· Experience with RingCentral, 8x8, Zoom Phone, GoTo Connect, 3CX, or similar platforms preferred

End-User Support

· Advanced troubleshooting of desktops, laptops, mobile devices, servers, printers, and peripheral hardware

· Device deployment, imaging, and lifecycle management

Experience Requirements

· Minimum 5 years of IT support experience in business environments

· Minimum 3 years of Microsoft 365 administration experience

· Minimum 3 years of Windows Server administration experience

· Minimum 3 years of VMware administration experience

· Experience leading technical projects and mentoring junior technicians

· Strong customer service, communication, and documentation skills

Preferred Certifications

· Microsoft Azure Administrator

· Microsoft 365 Endpoint Administrator

· CompTIA Network+ or Security+

· VMware VCP

· Cisco CCNA

· Sophos Certified Engineer

Personal Qualifications

· Strong analytical and problem-solving abilities

· Excellent communication and customer service skills

· Ability to prioritize, multitask, and work independently

· Professional, dependable, and adaptable

· Commitment to continuous learning and technical growth

· Valid Virginia driver's license required

Education

· Associate's or Bachelor's degree in Information Technology, Computer Science, or related field preferred

· Equivalent experience and industry certifications will be considered

In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire.

DataPrivia, Inc is an Equal Opportunity Employer and is committed to a diverse and talented workforce. It is our policy to conduct background checks on candidates selected for hire. The background checks consist of Employment, Education, Criminal, Driving, and drug screen.

Job Type: Full-time

Pulled from the full job description

• 401(k)
• Health insurance
• Retirement plan
• Paid time off
• Vision insurance
• Dental insurance
• Life insurance, · 401(k)

· Dental insurance

· Health insurance

· Life insurance

· Paid time off

· Vision insurance

Schedule:

· Monday to Friday

· Overtime, This position offers a compensation package that reflects the complexity of the role. Pay will be based on skill level, experience, certifications, leadership experience, and the ability to successfully perform senior-level technical and customer-facing responsibilities.

Pay: $75,379.27 - $90,779.34 per year, * 401(k)

• Dental insurance
• Retirement plan