Quality Assurance Specialist - Data Center Low Voltage

The Quality Assurance Specialist (QAS) supports mission critical construction by developing, delivering, and maintaining trade-specific training programs focused on lowvoltage systems. This role is responsible for creating comprehensive curriculum and skillsbased learning paths for both new and existing IES team members to elevate craftsmanship, and technical proficiency. The QAS conducts field quality inspections and audits to ensure adherence to project specifications, installation standards, and customer expectations. In addition, this role provides on-site technical support to project teams, reinforces best practices, identifies process gaps, and partners with operations leadership to drive continuous improvement across all lowvoltage scopes. General, Develop, deliver, and reinforce traderelated instruction focused on proper installation, material handling, and testing procedures through a combination of classroom training and handson field coaching Lead the development of site-specific Quality Plans and Site Startup processes tailored to the unique characteristics of each project. Support the development of First-of-Kind (FOK) installations, execute inspections, and obtain customer approval on the final iteration Manage the scheduling, tracking, inspection, and completion of customer and IES quality checklists, including input into the IES and customer specific platforms Conduct, document, and report daily field walks focused on early identification of quality issues and verification of conformance with approved First-of-Kind (FOK) standards Utilize weekly reporting to assess and communicate project health against IES and customer quality standards, escalating identified risks to operations and program leadership Participate in or lead project walkthroughs with customers and IES leadership Maintains quality service by establishing and enforcing organization standards Implement training processes and best practices that add value and improve business performance Maintain personal knowledge, training and proficiency on installed products and course materials Work with training team to design and implement new training programs and revise old programs Ensure a safe and pleasant learning environment for staff/students Other duties as assigned Min USD $36.00/Hr. Max USD $48.00/Hr., Operate as a team member of management Strong verbal and written communication skills Strong organizational skills and attention to detail Lead by positive example on policy, quality, safety, employee, ethical, and customer satisfaction attitude. Must be able to work a non-standard work schedule as required to provide job, team or individual specific training. For demonstration purposes, must be able to climb ladders, use hand and power tools, lift 50 pounds. Must be self-motivated, positive in approach, professional and lead others to create, develop, implement and review project process improvement(s). Must promote the Company culture and mission to all employees, vendors, clients and business partners. Must possess proven problem-solving skills, critical thinking skills and the ability to effectively read, write, and give oral presentation(s). Must have proven high skill level interpret blueprints and other project documents, including but not limited to, specifications, reporting and

quality requirements. Must be able to travel within the branch territory and/or regional territory as needed. Must possess the ability to learn and teach the Company and customer installation, handling and testing specifications and procedures. Education, Certification, License, and Skill Requirements: Must possess a minimum of three (3) years of training experience or related role. Prefer a minimum of five (5) years of leadership or quality experience in telecommunications, electrical or a related technical or construction field. Prefer a BICSI certified trainer. Must be proficient with Microsoft Office (Word, Excel, PowerPoint, and MS Project). Must meet Company minimum driving standards. High School diploma or equivalent. Must be able to effectively use basic hand tools: screwdriver (regular and Phillips), torpedo level, tape measure, snips (with belt sheath), and pliers (needle nose and channel locks), crescent wrench, sewing (stitching) needle, cable sheers, flush

30, 2025, IES produced over $3.3 billion in revenue and employed over 9,400 employees at over 174 domestic locations across the United States. IES is an Equal Employment Opportunity Employer: Minorities, Females, Gender Identity, Sexual Orientation, Individuals with Disabilities, Protected Veterans Encouraged to Apply. From office buildings to wind farms, industrial complexes to housing developments, our employees and design professionals design, build, and maintain the systems that empower lives. Our commitment to our employees is reflected by our actions: Safety is Priority One - and our record shows it Competitive Pay Company 401K plan with Employer Contribution Match Company Paid Time Off Company Paid Life Insurance Choice of Medical Coverage including Prescription and Short Term Disability Plans Choice of Dental and Vision Coverage Optional Long-term Disability, Critical Illness, Accident, Legal and Pet Coverage Auto and Home Insurance Discount Programs

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