Contents Technician

The Contents Technician is responsible for packing, cleaning, transporting, and restoring customers personal belongings following fire, water, mold, or other property damage. This role requires attention to detail, professionalism in customer homes, and the ability to follow established restoration and documentation procedures. Key Responsibilities

Pack, inventory, and move customer contents with care and accuracy

Perform contents cleaning, deodorization, and restoration (on-site and in-shop)

Load and unload contents at job sites and warehouse locations

Document inventory using SERVPRO systems and mobile applications

Safely wrap, label, store, and return contents to customers homes

Follow all safety, PPE, and company protocols

Maintain cleanliness and organization of work areas, vehicles, and warehouse

Provide courteous, professional service to customers during stressful situations

Assist other departments as needed during large losses or emergencies

High school diploma or equivalent preferred

Valid drivers license with acceptable driving record

Ability to lift 50 lbs and perform physical labor throughout the workday

Strong attention to detail and organizational skills

Comfortable working in damaged environments (fire, water, mold conditions)

Basic smartphone and app usage skills

Restoration or contents handling experience is a plus but not required