Systems Administrator

SUMMARY: The Systems Administrator role is responsible for configuring, troubleshooting, optimizing, and maintaining all physical/virtual/cloud services and technology resources. The Systems Administrator is responsible for managing and overseeing all operating environments, ensuring availability, performance, and security. This role also participates in the protection of all data and the planning and implementation of policies and procedures to ensure system provisioning and maintenance that is consistent with company goals, industry best practices, and regulatory requirements. The Systems Administrator is responsible for implementing and monitoring all Cybersecurity protocols and procedures including desktop and server hardening, patching, upgrading, system backups, and vulnerability scanning and remediation. Exceptional customer service, written, and oral communication skills are required., + Administer Microsoft 365 services, including Exchange Online, Teams, SharePoint, OneDrive, and other collaboration-focused applications.

• Manage, monitor, and maintain the Entra environment, including user and group management, enterprise application management, and security configurations.
• Provide technical support and solutions for Microsoft Intune, including device management, application management, mobile device management, and compliance management.
• Monitor and maintain Microsoft Defender for threat prevention and remediation.
• Configure and troubleshoot all enterprise cloud systems (SaaS)
• Advanced deployment and troubleshooting for PC/Mac/Mobile devices (iOS and Android)
• Design and setup TCP/IP networks including DNS, DHCP, VLAN, WAN, and VPN
• Configure and troubleshoot networking devices (Firewalls, Switches, Access Points)
• Implement and monitor security systems including Spam filtering, Anti-Virus/EDR, Multi-factor Authentication, Single Sign-On, and Encryption.
• Perform ongoing performance tuning, upgrades, and resource optimization on all systems
• Ethernet cabling, audio/video, and security camera installation and maintenance
• Execute migrations, upgrades, and other projects following industry best practices
• Maintain awareness of trends and changes in the Cybersecurity industry and threat landscape
• Develop and maintain documentation on installation and configuration procedures

• Excellent communication skills, both verbal and written, technical and non-technical
• Strong organizational skills; ability to balance priorities
• Ability to build interdepartmental relationships and provide excellent customer service

EDUCATION AND/OR EXPERIENCE:

The successful candidate will have a minimum of an Associate or Bachelor's degree in Computer Science, Information Technology, System Administration, or a closely related field AND at least THREE (3) years experience actively working as a Systems Administrator or related position.

Preferred certifications: CompTIA A+, Server+, Network+, Microsoft and Microsoft 365

CAU is a University with 210 employees.