PharmaSuite MES Lead

Tata Consultancy Services Limited
Concord, United States of America
10 days ago

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Senior
Compensation
$ 120K

Job location

Concord, United States of America

Tech stack

File Transfer Protocol (FTP) SSL Extension
Release Management
SQL Databases
GXP

Job description

Rockwell PharmaSuite FTPS 11.0, MES Support & Administration, Batch Management, Electronic Batch Records (EBR), Incident & Problem Management, Change & Release Management, SQL Databases, Manufacturing System Integration, Production Support Roles & Responsibilities We are looking for a PharmaSuite MES Lead to support a pharmaceutical manufacturing customer's Manufacturing Quality Execution System and Tickets program, which is a complex Next generation MES program . The Rockwell FTPS 11.0 Lead will be responsible for leading the TCS PharmaSuite support and enhancement team across multiple pharmaceutical manufacturing sites. The role requires strong expertise in Rockwell PharmaSuite FTPS 11.0, pharmaceutical manufacturing operations, stakeholder management, incident and change management, and global support delivery. The individual will serve as the primary liaison between business stakeholders, manufacturing operations teams, quality teams, and technical support teams to ensure stable, compliant, and efficient operation of the PharmaSuite platform. o Lead and manage PharmaSuite FTPS support activities across multiple manufacturing sites. o Coordinate onsite and offshore support teams. o Drive service delivery excellence and adherence to SLAs and KPIs. o Conduct operational reviews and governance meetings with customer stakeholders. o Provide technical leadership and mentorship to support team members. o Act as the primary point of contact for customer leadership and site stakeholders. o Facilitate issue resolution and escalation management. o Provide technical leadership for Rockwell PharmaSuite FTPS 11.0 applications. o Lead incident, problem, change, and release management activities. o Support manufacturing, quality, validation, and IT teams. o Ensure adherence to GxP regulations and pharmaceutical compliance requirements. o Drive continuous improvement and operational excellence initiatives.

Requirements

Qualifications : BACHELOR OF COMPUTER SCIENCE

Benefits & conditions

Pulled from the full job description

  • Pet insurance
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Commuter assistance, Salary Range: $115,000- $120,000 a year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & amp; Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays.

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