Project Manager | IT Operations & Maintenance
Role details
Job location
Tech stack
Job description
We are seeking an experienced Project Manager to lead delivery of a large-scale IT Operations & Maintenance (O&M) program supporting enterprise web applications, data platforms, and cloud-based systems. This role is responsible for ensuring high-quality service delivery, managing technical teams, and maintaining system performance, security, and compliance in a mission-critical environment.
DUTIES
Program & Project Management
· Lead day-to-day execution of the O&M program, ensuring alignment with scope, schedule, and performance objectives
· Develop and manage project plans, schedules, and resource allocations
· Provide weekly and monthly status reporting on progress, risks, issues, and deliverables
Operations & Delivery Oversight
· Oversee application operations, maintenance, and enhancements
· Ensure timely resolution of incidents and service requests
· Monitor system performance and availability
Team Leadership
· Manage cross-functional teams including developers, DBAs, and support staff
· Define roles and responsibilities across the team
Stakeholder Management
· Serve as primary point of contact for stakeholders
· Lead regular meetings for status updates and planning
Release & Change Management
- Coordinate releases, patches, and enhancements
- Manage change control processes
Risk & Compliance
- Identify and manage risks and dependenciesEnsure adherence to security and compliance standards
Requirements
Bachelor's degree in Computer Science, Information Systems, or related field, · 8+ years of experience in IT project or program management · Experience managing application O&M or production support programs · Strong understanding of SDLC and Agile/DevOps practices PREFERRED QUALIFICATIONS · Experience in federal or regulated environments · Familiarity with cloud platforms (Azure or AWS) · PMP or Scrum certification