Network Operations Center Technician

Artech Information Systems LLC
Silver Spring, United States of America
3 days ago

Role details

Contract type
Temporary to permanent
Employment type
Full-time (> 32 hours)
Working hours
Regular working hours
Languages
English
Experience level
Junior

Job location

Silver Spring, United States of America

Tech stack

Issue Tracking Systems
Network Security
Network Monitoring
Routing
Computer Networking Systems
Computer Network Operations
Computer Network Technologies
ServiceNow IT Service Management
Software Troubleshooting
SolarWinds (Software)
Cisco networks
ServiceNow

Job description

We are seeking a Network Operations Center (NOC) Technician to support the monitoring, troubleshooting, and maintenance of enterprise network infrastructure in a fast-paced operational environment. The ideal candidate will have experience with Cisco networking, SolarWinds monitoring, and ServiceNow or other ticketing systems, along with strong troubleshooting and multitasking abilities. This role requires a U.S. Citizen who can obtain and maintain the required agency clearance.

Requirements

  • 1-3 years of Network Operations Center (NOC) experience.
  • Hands-on experience with Cisco networking technologies.
  • Experience using SolarWinds for network monitoring and alert management.
  • Experience with ServiceNow or another IT ticketing system.
  • Strong troubleshooting and problem-solving skills.
  • Ability to manage multiple tasks and prioritize work in a fast-paced environment.
  • U.S. Citizenship is required.
  • Must be able to obtain and maintain the required agency clearance., * Cisco CCNA certification.
  • CompTIA certification (Network+, Security+, or equivalent).
  • Knowledge of network technologies, connectivity, routing, switching, protocols, and network security principles.

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