Scrum Master - Marketing Technology
Role details
Job location
Tech stack
Job description
- We are looking for highly motivated and organized individual who thrives in a fast-paced, team-oriented environment. You'll help establish team metrics such as capacity and throughput so you can track sprint progress and help drive teams to meet their sprint goals.
- Our ideal candidate thrives on big challenges and brings enthusiasm to achieve results.
- This position leads, coaches, and guides teammates through the challenges of delivering best-in-class technology solutions while building a collaborative and productive work environment.
Essential Job Functions:
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Facilitate Scrum ceremonies, including sprint planning, daily stand-ups, sprint reviews, retrospectives, and backlog refinement, to support structured and effective Agile execution.
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Apply Scrum principles and Agile best practices to promote consistent processes, disciplined workflows, and continuous improvement.
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Support backlog readiness and prioritization activities to help ensure work aligns with business objectives and delivery timelines.
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Identify and track impediments affecting delivery progress and communicate risks or issues through established escalation channels.
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Maintain Agile artifacts, metrics, and dashboards to promote transparency, visibility, and accountability throughout the delivery lifecycle.
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Collaborate with technology, business, and operational stakeholders to support alignment, information flow, and timely decision-making.
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Drive the implementation of actionable process and tool improvements based on retrospective outcomes and delivery insights.
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Ensure Agile practices are executed in alignment with enterprise standards, governance requirements, and compliance guidelines while preserving delivery flexibility.
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Support Agile adoption initiatives and contribute to organizational Agile maturity efforts
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Assist with release planning, dependency management, and coordination
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Conduct all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
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Additional duties as assigned
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Actively serve and support the Product Owner and Delivery Team in their effort to consistently meet sprint goals
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Problem-solve through delivery challenges, seek resolution and escalate when stalled
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Assist with internal and external communication, improving transparency, and cascading information
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Facilitate discussion, decision making, and conflict resolution as needed to make sure the team stays aligned and focused on the highest priority
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Drive teammates to deliver on commitments and lead through delivery challenges
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Guide the Scrum team in aligning priorities through collaboration and on how to use Agile/Scrum practices
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Support and educate the Product Owner, especially with respect to refining and managing the product backlog.
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Clearly communicate blockers, dependencies, risks, or concerns the team has
Core Competencies:
- Provide support to the team using a servant leadership style and leading by example.
- Build a trusting and safe foundation where problems can be raised in an environment that encourages open communication and continuous learning.
- Assess the scrum maturity of the team and coach the team to higher levels of maturity, at a pace that is welcome, sustainable and comfortable for the team
- Always be curious to know more about your team, your product, and the technologies that are used to deliver value.
Requirements
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Bachelor's degree in Business, Information Technology, Engineering, or a related field, or equivalent practical experience
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Minimum 3+ years' experience serving as a Scrum Master or Agile team facilitator in digital related fields such as technology, engineering, data analysis, architecture, or design.
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Previous experience working on software and/or mobile app development projects
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Hands-on experience applying Scrum and Agile methodologies in a cross-functional environment
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Strong knowledge of Scrum framework, Agile principles, and iterative delivery methodologies
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Ability to identify process inefficiencies, resolve team impediments, and drive continuous improvement
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Strong technical acumen and knowledge of software development processes/procedures
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Excellent verbal and written communications skills, including strong presentation skills
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Experience working in a fast-paced, start-up like environment
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Proven ability to prioritize and manage multiple projects simultaneously
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Possess strong analytical skills
Preferred Qualifications:
- MBA preferred
- Experience supporting enterprise-scale or multi-team Agile initiatives
- Background working in technology, digital, or product delivery environments
- Scrum Master certification (CSM, PSM I, or equivalent)
Benefits & conditions
Pulled from the full job description
- Employee stock purchase plan
- 401(k)
- Health insurance
- Vision insurance
- Dental insurance
- Disability insurance, Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:
- Medical, Dental and Vision
- 401(K)
- Employee Stock Purchase Plan
- Flex Spending Accounts
- Life & Disability Insurance
- Vacation, Sick, Personal Time and Company Holidays
- Multiple Voluntary and Company provided Benefits