Cloud Solutions Architect Power Platform & Microsoft 365 Copilot

The successful candidate will act as a trusted technical advisor, helping organizations modernize business processes, automate workflows, build low-code applications, and unlock business value through Microsoft AI technologies including Microsoft 365 Copilot, Copilot Chat, Copilot Studio Agents, and Copilot Extensibility solutions., Power Platform Architecture & Strategy

• Design and implement enterprise-scale Power Platform solutions.
• Build application modernization roadmaps leveraging low-code/no-code capabilities.
• Drive digital transformation initiatives using Power Apps, Power Automate, and Dataverse.
• Lead solution architecture workshops and technical assessments.
• Develop scalable and supportable enterprise architectures.

Power Apps & Business Solutions

• Architect Canvas Apps and Model-Driven Apps.
• Design enterprise data models using Microsoft Dataverse.
• Integrate Power Apps with Microsoft 365, Azure Services, Dynamics 365, Graph APIs, and third-party platforms.
• Implement Application Lifecycle Management (ALM) and DevOps practices.
• Design mobile and cross-platform business applications.

Process Automation & Integration

• Develop automation strategies using Power Automate.
• Modernize legacy business processes through workflow automation.
• Implement approvals, business process flows, and robotic process automation (RPA).
• Integrate systems through APIs, connectors, and custom integrations.
• Reduce operational overhead through intelligent automation.

Microsoft 365 Copilot & AI Transformation

• Lead Microsoft 365 Copilot readiness and deployment engagements.
• Assess organizational readiness for AI adoption.
• Design Copilot governance, security, compliance, and adoption frameworks.
• Enable organizations to leverage Copilot across Word, Excel, PowerPoint, Outlook, Teams, and business workflows.
• Define AI use cases aligned with business value and productivity outcomes.
• Conduct executive and end-user Copilot workshops.

Copilot Chat & Copilot Agent Solutions

• Design and deliver Copilot Chat experiences for business users.
• Build custom Copilot Agents using Copilot Studio.
• Enable conversational experiences across enterprise systems.
• Develop AI assistants that automate business processes and knowledge retrieval.
• Design responsible AI and governance controls for agent-based solutions.
• Guide customers on AI adoption best practices.

Copilot Extensibility

• Architect Copilot extensions using:

• Microsoft Graph Connectors
• Declarative Agents
• Plugins
• Custom Connectors
• REST APIs
• Azure AI Services

• Build integrations between Copilot and enterprise applications.
• Enable access to organizational knowledge through secure extensibility models.
• Design scalable enterprise AI architectures.

Customer Engagement

• Act as the primary technical advisor for strategic customer engagements.
• Facilitate executive briefings, architecture reviews, and AI strategy sessions.
• Present complex technical concepts to executive and technical audiences.
• Build trusted relationships with customer stakeholders.

• Language: German
• 10-15+ years of experience in enterprise application architecture and digital transformation.
• 5+ years of hands-on experience with Power Platform solutions.
• Proven experience designing large-scale enterprise automation and low-code platforms.
• Experience delivering Microsoft 365 Copilot and AI transformation programs.
• Strong consulting and customer-facing architecture experience.
• Excellent presentation and stakeholder management skills.

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.