Cloud Solution Architect (CSA) - Exchange Online & Exchange Server

Messaging & Collaboration Architecture

• Design and architect enterprise-scale messaging solutions based on Microsoft best practices.
• Lead Exchange modernization and transformation initiatives.
• Define migration strategies from on-premises Exchange environments to Exchange Online.
• Develop long-term messaging and collaboration roadmaps.
• Conduct architecture reviews and technical assessments.

Exchange Online & Exchange Server

• Design, implement, and optimize Exchange Online environments.
• Lead Exchange Hybrid and migration projects.
• Manage mail flow architecture, transport rules, connectors, and routing configurations.
• Design and review High Availability (DAG) and Disaster Recovery strategies for Exchange Server.
• Troubleshoot complex messaging and coexistence scenarios.

Microsoft 365 Administration

• Administer and govern Microsoft 365 tenant services.
• Manage Exchange Online, Teams, SharePoint Online, OneDrive, and Entra ID integrations.
• Define operational standards and administration frameworks.
• Optimize Microsoft 365 service health, performance, and adoption.
• Lead tenant consolidation and modernization projects.

Governance & Compliance

• Define Microsoft 365 governance strategies and operational models.
• Implement retention policies, litigation hold, eDiscovery, and compliance controls.
• Partner with security teams to ensure secure messaging architectures.
• Design controls aligned with regulatory and compliance requirements.
• Establish governance frameworks for mailbox lifecycle management.

Customer Advisory

• Act as primary technical advisor for strategic customer engagements.
• Facilitate workshops, roadmap discussions, and executive briefings.
• Present technical solutions to both technical and business audiences.
• Guide customers through Microsoft 365 operational transformation.

• 10-15+ years of experience in enterprise messaging and collaboration environments.
• 5+ years of experience working with Exchange Online and Microsoft 365.
• Proven experience delivering large-scale Exchange migration projects.
• Strong understanding of Microsoft 365 administration and governance.
• Excellent customer-facing consulting and architecture experience.
• Strong communication and stakeholder management skills.
• Fluent in English and Turkish

Mission:  

We will be the greatest customer engagement services company in the world, rich in diversity and talent. We will get there by embracing our culture.

About Concentrix:  

We’re a company like no other. We are fanatical about our staff and are constantly helping them grow and achieve their career goals. We are a global workplace that offers YOU infinite possibilities!

Company Overview:  

In a world full of average, we stand out. We believe experience is everything. Period.  To achieve outstanding results, we’re disrupting the market by being absolutely obsessed with making our clients’ businesses better. We bring together the brightest and most creative minds in business, cutting-edge technology solutions, proven design thinking expertise and exceptional customer experience centers. Our clients notice the difference too… in increased customer loyalty, improved business performance and differentiation in their markets. As a diverse, global organization, we have unconventionally fresh ideas and deliver extraordinary customer experiences for more than 450 of the world’s best brands. Concentrix. A passionate company powered by passionate people.