Remote Platform & Cloud Engineer

• Design and maintain self-service tooling, templates, and scaffolding that enable engineers to provision and deploy serverless resources independently.
• Own and evolve internal developer platform capabilities, including CI/CD pipeline templates, IaC modules, and reusable Lambda and Step Functions patterns.
• Reduce cognitive overhead for engineers by abstracting platform complexity behind well-documented, opinionated interfaces.
• Partner with engineering teams to gather feedback and continuously improve the developer experience.
• Produce and maintain technical documentation, runbooks, and architectural decision records for the platform.
• Define and promote engineering standards for serverless development, including naming conventions, logging, error handling, and observability.
• Lead or contribute to internal tech talks, workshops, and onboarding programmes to upskill engineers on platform capabilities.
• Act as a trusted technical partner to product and data engineering squads, embedding platform expertise into delivery teams as needed.
• Define clear SLAs and SLOs for platform services and communicate them to consuming teams.
• Triage and resolve platform-related blockers quickly, prioritising engineer unblocking over reactive maintenance work.
• Ensure platform infrastructure follows security best practices, including least-privilege IAM, encryption, and secrets management.
• Collaborate with security and compliance stakeholders to maintain audit readiness and address vulnerabilities promptly.
• Embed security considerations into platform tooling so secure defaults are the easiest path for engineers.
• Own and evolve IaC for platform infrastructure using Terraform, AWS CDK, or CloudFormation.
• Enforce GitOps and CI/CD best practices across platform delivery.
• Champion progressive delivery practices across the platform.
• Drive continuous improvement through platform reviews, blameless post-mortems, and iterative delivery.
• Measure and report on engineering metrics to demonstrate and drive improvement.
• Contribute to the broader engineering community through knowledge sharing and cross-team collaboration.

Technologies:

• AWS
• Lambda
• CI/CD
• Cloud
• CloudWatch
• GitOps
• IAM
• Support
• Java
• Python
• Security
• Serverless
• Terraform
• DevOps
• REST

• Deep, hands-on experience with AWS serverless and cloud architecture, with the ability to design for cost, latency, and failure modes.
• Strong Python skills for production-quality, testable, and maintainable code; we also value Java familiarity for legacy pipeline work and cross-language debugging.
• Proficiency in Terraform and experience building reusable Infrastructure as Code modules in a GitOps model.
• Experience building and maintaining CI/CD pipelines, with a developer platform mindset focused on reducing friction for engineers.
• Comfort with CloudWatch and ideally a third-party observability tool, including practical knowledge of SLOs, error budgets, and actionable alerting.
• Strong communication skills, including clear documentation, useful code review feedback, and the ability to explain complex infrastructure decisions.
• Practical knowledge of security best practices, including least-privilege IAM, secrets management, and secure-by-default platform design.
• Knowledge of AWS IAM, VPC, and security patterns.
• Familiarity with architectural documentation and engineering standards for serverless development.
• Ability to collaborate effectively with product and data engineering teams and support cross-team delivery.
• Experience with progressive delivery practices such as feature flags, canary deployments, and rollback mechanisms.

We are IMS, a leader in connected car and telematics services, providing services and analytics to insurers, governments, and enterprises. We are the developer of an industry-acclaimed, cloud-based connected car platform that helps make driving safer, smarter, and greener. We offer flexible remote working, unlimited holiday, a Work From Anywhere policy allowing work from almost anywhere in the world for 30 days per year, an Employee Assistance Program, an enhanced maternity/paternity package, funded training opportunities, auto-enrolment pension, private medical insurance, Cycle to Work and Car Maintenance salary sacrifice discounts, and our Kudos Hub peer recognition programme. We are committed to personal and professional development and are an innovative technology leader with growth plans in the global telematics industry. This role is remote-friendly, but the hire must be based in the United Kingdom.